Client Onboarding Executive - Singapore Clients - Remote

16 hours, 3 minutes ago
Full-time
Junior
Customer and Technical Support
Sleek

Sleek

Sleek: The SMEs' go-to platform for company registration, compliance, and accounting services in Singapore, HK, AU, and the UK. Designed by entrepreneurs, for entrepreneurs, Sleek offers hassle-free solutions to start and manage businesses digitally.

Professional Services
251-1K
Founded 2017
$34M raised

Description

  • Own the end-to-end client onboarding journey and deliver a tailored, positive client experience.
  • Ensure client billings, statutory filings, and onboarding records are maintained with complete accuracy.
  • Process new clients quickly and work toward a target of less than three business days of onboarding time.
  • Apply Singapore regulatory requirements, including ACRA, the Companies Act 1967, and AML/CFT policies, to ensure compliance.
  • Organise daily work to meet scope, timelines, and confidentiality requirements.
  • Use Sleek’s automation and AI tools to reduce manual work and improve workflow efficiency.
  • Act as a primary point of contact for client queries and resolve requests or escalate complex issues when needed.
  • Collaborate with Compliance, Corporate Secretary, Sales, the Head of Client Onboarding, and the Team Leader to support scalable workflows.
  • Provide feedback to management through continuous improvement cycles to simplify and refine processes.
  • Proactively inform clients when roadblocks or additional information may delay onboarding.

Requirements

  • Recognised degree or diploma in Business Administration or an equivalent qualification.
  • Ideally experience in client-facing roles handling sensitive information and complex client matters.
  • Hands-on experience with Google Workspace, Microsoft applications, and productivity software.
  • Good understanding of Singapore regulatory compliance, including ACRA and AML/CFT, is highly preferred.
  • Self-motivated, proactive, highly organised, and detail-oriented.
  • Ability to thrive in a fast-paced, technology-driven, and VUCA environment.
  • Excellent interpersonal and communication skills for supporting entrepreneurs.
  • Demonstrated ownership, accountability, humility, structured thinking, and data-driven decision-making in recent roles.
  • Ability to have difficult conversations in a positive and constructive way.
  • Willingness to work independently in a remote environment based in the Philippines.

Benefits

  • Work from home 3 days per week, with flexibility to adjust working hours when needed.
  • Option to work fully remote from anywhere in the world for 1 month each year.
  • Competitive market salary.
  • $1,200 wellness allowance.
  • Generous paid time off and holiday schedules.
  • Eligibility for an employee share ownership plan for certain staff.
  • Access to internal and external training programmes and significant growth responsibility.
  • Opportunity to work for a certified B Corp with a strong purpose-driven culture.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Hospital Inventory Application Specialist

Tecsys 251-1K Air Freight & Logistics

Tecsys is hiring a remote-first Implementation and Business Process-focused Application Specialist to support supply chain software implementations for healthcare customers across North America.

47 minutes ago

Deployment Specialist - Toronto/Ontario, Canada 9am PT - 6pm PT Shift

ChargePoint 1K-5K Electric Utilities

ChargePoint is hiring a Deployment Specialist in Canada to support the activation, configuration, and handoff of networked EV charging stations for new and returning station owners.

16 hours, 3 minutes ago

Senior Build & Integration Engineer

K2 Space Corporation 51-200 Defense and Space Manufacturing

K2 Space is seeking an Integration Engineer to own the build campaign for the Gravitas mission, the company’s first Mega class satellite flight, supporting integration and testing across a fast-moving space hardware program.

GraphQL Linux Python Rust
21 hours, 43 minutes ago

Professional Services - SkillBridge Intern

Zscaler 1K-5K Internet Software & Services

Zscaler is hiring a remote Professional Services SkillBridge Intern to support customer deployment projects within its global Customer Success organization.

Active Directory AWS Azure GCP SAML
1 day, 3 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers