Client Onboarding Executive - Singapore Clients - Remote

1 month, 1 week ago
Full-time
Junior
Customer and Technical Support
Sleek

Sleek

Sleek: The SMEs' go-to platform for company registration, compliance, and accounting services in Singapore, HK, AU, and the UK. Designed by entrepreneurs, for entrepreneurs, Sleek offers hassle-free solutions to start and manage businesses digitally.

Professional Services
251-1K
Founded 2017
$34M raised

Description

  • Own the end-to-end client onboarding journey and deliver a tailored, positive client experience.
  • Ensure client billings, statutory filings, and onboarding records are maintained with complete accuracy.
  • Process new clients quickly and work toward a target of less than three business days of onboarding time.
  • Apply Singapore regulatory requirements, including ACRA, the Companies Act 1967, and AML/CFT policies, to ensure compliance.
  • Organise daily work to meet scope, timelines, and confidentiality requirements.
  • Use Sleek’s automation and AI tools to reduce manual work and improve workflow efficiency.
  • Act as a primary point of contact for client queries and resolve requests or escalate complex issues when needed.
  • Collaborate with Compliance, Corporate Secretary, Sales, the Head of Client Onboarding, and the Team Leader to support scalable workflows.
  • Provide feedback to management through continuous improvement cycles to simplify and refine processes.
  • Proactively inform clients when roadblocks or additional information may delay onboarding.

Requirements

  • Recognised degree or diploma in Business Administration or an equivalent qualification.
  • Ideally experience in client-facing roles handling sensitive information and complex client matters.
  • Hands-on experience with Google Workspace, Microsoft applications, and productivity software.
  • Good understanding of Singapore regulatory compliance, including ACRA and AML/CFT, is highly preferred.
  • Self-motivated, proactive, highly organised, and detail-oriented.
  • Ability to thrive in a fast-paced, technology-driven, and VUCA environment.
  • Excellent interpersonal and communication skills for supporting entrepreneurs.
  • Demonstrated ownership, accountability, humility, structured thinking, and data-driven decision-making in recent roles.
  • Ability to have difficult conversations in a positive and constructive way.
  • Willingness to work independently in a remote environment based in the Philippines.

Benefits

  • Work from home 3 days per week, with flexibility to adjust working hours when needed.
  • Option to work fully remote from anywhere in the world for 1 month each year.
  • Competitive market salary.
  • $1,200 wellness allowance.
  • Generous paid time off and holiday schedules.
  • Eligibility for an employee share ownership plan for certain staff.
  • Access to internal and external training programmes and significant growth responsibility.
  • Opportunity to work for a certified B Corp with a strong purpose-driven culture.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Professional Services Engineer - DOW Skillbridge Approved

Corelight 251-1K IT Services

Corelight is hiring a Professional Services team member to help customers deploy and use its cybersecurity products while improving network security and supporting incident investigations and integrations.

Bash Cybersecurity Elasticsearch Kafka Linux Logstash macOS Perl PowerShell Python SIEM Splunk TCP/IP Unix
2 hours, 45 minutes ago

Implementation Specialist

Doxel 51-250 Construction & Engineering

Doxel is hiring a remote East Coast Implementation Coordinator to support customer onboardings for its AI-powered construction platform and keep implementation work moving smoothly across internal teams and customers.

CRM
3 hours ago

Onboarding Specialist

Ottimate IT Services

Ottimate is seeking an Onboarding Specialist to join its Implementation team and help new AP automation clients adopt the platform effectively across their invoice-to-payment workflows.

CRM Neural Networks Salesforce
3 hours ago

Implementation Specialist

Lone Wolf Technologies 251-1K Internet Software & Services

Lone Wolf is hiring an Implementation Specialist to manage client onboarding and professional services engagements for its platform suite, ensuring projects are completed on time, within budget, and aligned with customer needs.

Agile
3 hours, 15 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers