RemoteLeaf Logo
Log in Sign up

Assistant Audit - Hong Kong Clients - Remote

3 weeks, 6 days ago
Philippines
Full-time
Junior
Customer Support
Customer and Technical Support
Apply Now
Sleek

Sleek

Sleek: The SMEs' go-to platform for company registration, compliance, and accounting services in Singapore, HK, AU, and the UK. Designed by entrepreneurs, for entrepreneurs, Sleek offers hassle-free solutions to start and manage businesses digitally.

Professional Services
251-1K
Founded 2017
$34M raised
View All Jobs 10

Description

  • Support audit team with client onboarding by contacting clients, collecting requirements, and ensuring onboarding is complete and timely.
  • Serve as the primary point of contact for clients, handling queries, providing updates, and escalating issues when needed.
  • Coordinate across internal departments to track audit progress and follow up on outstanding tasks.
  • Maintain accurate administrative records, trackers, status updates, and organized documentation throughout the audit process.
  • Ensure data quality and accuracy in client records and audit-related documentation.
  • Manage multiple stakeholders and keep work moving in fast-paced, deadline-driven environments.
  • Proactively identify and resolve issues before they delay the audit process.
  • Use a customer-first approach when managing client communication and stakeholder interactions.

Requirements

  • Minimum 3 years of experience in Customer Service, Client Support, or a coordination role.
  • Proven experience in client-facing communication across email, calls, and messaging platforms.
  • Ability to manage multiple stakeholders and track tasks simultaneously.
  • Proficiency in Excel or Google Sheets, along with basic tracking tools.
  • Experience in onboarding, operations support, or service delivery coordination.
  • Must be based in the Philippines.
  • Strong attention to detail and accuracy in handling client data and documentation.
  • Excellent organizational and time-management skills.
  • High sense of ownership and accountability, with the ability to follow through without constant supervision.
  • Clear and professional written and verbal communication skills.
  • Ability to work in fast-paced, deadline-driven environments.
  • Problem-solving mindset with the ability to proactively identify and resolve issues.
  • Strong stakeholder management skills with a customer-first approach.
  • Adaptability and willingness to handle ambiguous or evolving processes.
  • Demonstrated ownership, humility, structured thinking, and data-driven decision-making in recent roles.
  • Comfort with having tough conversations in a positive and constructive way.

Benefits

  • Remote work flexibility, including the ability to adjust start times when needed with proactive communication.
  • Ability to work fully remote from anywhere in the world for 1 month each year.
  • Competitive market salary.
  • Generous paid time off and holiday schedules.
  • Employee share ownership plan eligibility for certain staff.
  • Internal and external training programmes and strong opportunities for personal growth.
  • A culture centered on humility, kindness, diversity, and inclusion.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

A

Remote Booking Support Specialist

Aisle and Abroad Travel & Tourism

Deidre is hiring a fully remote Booking Support Specialist to coordinate reservations and client requests while ensuring accurate, timely booking processing.

United States Full-time Entry Level Customer Support
$35k-$65k
44 minutes ago
Zen Educate

Customer Support Representative

Zen Educate 251-1K Diversified Consumer Services

Zen Educate is hiring a remote Customer Support Representative in Ontario to provide responsive support for schools and educators and help keep classrooms staffed during time-sensitive situations.

Canada Full-time Junior Customer Support
$53k-$53k
HubSpot
1 hour, 15 minutes ago
A

Online Customer Service – Booking Hotels

Aisle and Abroad Travel & Tourism

Remote Customer Service Representative for a travel planning company that helps clients research and book hotel accommodations for personalized trips.

United States Full-time Entry Level Customer Support
$45k-$75k
1 hour, 23 minutes ago
SupportYourApp

(Native Finnish) Customer Support Consultant (Future Openings, remotely)

SupportYourApp 251-1K Internet Software & Services

SupportYourApp is hiring a Customer Support Consultant to provide multilingual customer support for global tech clients in a fully remote, multicultural environment.

United Kingdom Finland Spain Sweden Thailand Contract Junior Customer Support
CRM
1 hour, 24 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers