RemoteLeaf Logo
Log in Sign up

Assistant Audit - Hong Kong Clients - Remote

3 days, 3 hours ago
Philippines
Full-time
Junior
Customer Support
Customer and Technical Support
Apply Now
Sleek

Sleek

Sleek: The SMEs' go-to platform for company registration, compliance, and accounting services in Singapore, HK, AU, and the UK. Designed by entrepreneurs, for entrepreneurs, Sleek offers hassle-free solutions to start and manage businesses digitally.

Professional Services
251-1K
Founded 2017
$34M raised
View All Jobs 9

Description

  • Support audit team with client onboarding by contacting clients, collecting requirements, and ensuring onboarding is complete and timely.
  • Serve as the primary point of contact for clients, handling queries, providing updates, and escalating issues when needed.
  • Coordinate across internal departments to track audit progress and follow up on outstanding tasks.
  • Maintain accurate administrative records, trackers, status updates, and organized documentation throughout the audit process.
  • Ensure data quality and accuracy in client records and audit-related documentation.
  • Manage multiple stakeholders and keep work moving in fast-paced, deadline-driven environments.
  • Proactively identify and resolve issues before they delay the audit process.
  • Use a customer-first approach when managing client communication and stakeholder interactions.

Requirements

  • Minimum 3 years of experience in Customer Service, Client Support, or a coordination role.
  • Proven experience in client-facing communication across email, calls, and messaging platforms.
  • Ability to manage multiple stakeholders and track tasks simultaneously.
  • Proficiency in Excel or Google Sheets, along with basic tracking tools.
  • Experience in onboarding, operations support, or service delivery coordination.
  • Must be based in the Philippines.
  • Strong attention to detail and accuracy in handling client data and documentation.
  • Excellent organizational and time-management skills.
  • High sense of ownership and accountability, with the ability to follow through without constant supervision.
  • Clear and professional written and verbal communication skills.
  • Ability to work in fast-paced, deadline-driven environments.
  • Problem-solving mindset with the ability to proactively identify and resolve issues.
  • Strong stakeholder management skills with a customer-first approach.
  • Adaptability and willingness to handle ambiguous or evolving processes.
  • Demonstrated ownership, humility, structured thinking, and data-driven decision-making in recent roles.
  • Comfort with having tough conversations in a positive and constructive way.

Benefits

  • Remote work flexibility, including the ability to adjust start times when needed with proactive communication.
  • Ability to work fully remote from anywhere in the world for 1 month each year.
  • Competitive market salary.
  • Generous paid time off and holiday schedules.
  • Employee share ownership plan eligibility for certain staff.
  • Internal and external training programmes and strong opportunities for personal growth.
  • A culture centered on humility, kindness, diversity, and inclusion.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Kiavi

Asset Resolution Specialist

Kiavi 251-1K Real Estate

Kiavi is seeking an Asset Resolution Specialist to support post-approval mortgage customers on special servicing accounts and help resolve delinquent loans while protecting investor outcomes.

United States Full-time Junior Customer Support Operations Specialist
$45k-$67k
21 minutes ago
Oscar

Full - Time Customer Service Representative (Remote TX)

Oscar 1K-5K Insurance

Oscar is hiring a remote Full-Time Customer Service Representative in Texas to support member and provider services for its health insurance operations.

United States Full-time Junior Customer Support
$40k-$40k
35 minutes ago
Alphasense

Analyst, Financial Modeling

Alphasense 51-250 Industrial Conglomerates

AlphaSense is hiring an Analyst, Financial Modeling to support customer-facing financial model development and product adoption within its Customer & Product Support team.

India Junior Customer Support Financial Analyst
36 minutes ago
Veracyte

Patient Financial Navigation Specialist (PST Time Zone)

Veracyte 251-1K Pharmaceuticals

Veracyte is hiring a mid-level Patient Financial Navigation Specialist to help patients navigate insurance, billing, and financial assistance for healthcare services.

United States Full-time Mid Level Accountant Customer Support
$0k-$0k
HIPAA Salesforce
1 hour, 6 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers