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Site Reliability Engineer

15 hours, 19 minutes ago
Canada
Full-time
Lead
Site Reliability Engineer (SRE)
DevOps and Infrastructure
AWS Bash CloudFormation EC2 GitHub Actions Load Balancing Terraform
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Sitetracker

Sitetracker

Sitetracker provides a comprehensive platform for managing high-volume distributed projects, enabling real-time collaboration, automated reporting, and accurate forecasting to streamline the deployment of infrastructure projects.

Diversified Telecommunication Services
251-1K
Founded 2013
$183M raised
View All Jobs 5

Description

  • Define SLIs, SLOs, and error-budget policies for critical user journeys to guide reliability decisions.
  • Partner with engineers to transition the organization from reactive firefighting to a proactive reliability practice.
  • Lead production incident response as Incident Commander and run blameless postmortems with follow-up actions.
  • Build observability dashboards and actionable alerting that clearly explain system behavior and paging needs.
  • Design and maintain production-readiness and deploy-safety practices for engineering teams.
  • Evaluate infrastructure tooling and lead migrations when new approaches are justified by evidence.
  • Operate and debug AWS-based systems, including network and IAM issues, and support multi-region or regional rollout planning.
  • Mentor engineers through pair debugging, postmortem coaching, and runbook reviews to raise team capability.
  • Work with stakeholders and engineering teams to communicate downtime, infrastructure changes, and reliability trade-offs.
  • Use AI tools and log analysis to accelerate troubleshooting, operational improvements, and delivery.

Requirements

  • Staff or Senior Staff-level SRE experience is implied for this role.
  • Strong experience defining SLIs, SLOs, error budgets, and reliability practices.
  • Hands-on AWS experience across VPC, IAM, compute services such as ECS, EC2, and Lambda, managed data services, and load balancing.
  • Experience managing production incidents, incident command, and blameless postmortems.
  • Ability to build observability, dashboards, alerts, and clear runbooks.
  • Experience working with infrastructure managed through CloudFormation, bash scripts, and GitHub Actions.
  • Ability to debug production AWS issues at the network and IAM level without immediately escalating to AWS support.
  • Experience evaluating and leading infrastructure migrations, with familiarity or interest in Terraform, service mesh, and multi-region architectures.
  • Strong communication skills for writing postmortems, sharing downtime notices, and influencing roadmap decisions.
  • Comfort using AI tooling such as coding agents and log analysis tools to speed up engineering work.

Benefits

  • Salary range of $97,000 to $149,200 per year.
  • Remote work arrangement.
  • Opportunity to build a reliability practice and influence engineering standards from the ground up.
  • Autonomy to set reliability strategy and decide when to adopt new technologies.
  • Role impact across enterprise-scale platform reliability and expanding AI workloads.

Interested in this position?

Apply directly on the company website

Apply Now

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