Senior Analyst, ARPU & Expansion Products

51 minutes ago
Full-time
Lead
Data Science and Analytics
SimplePractice

SimplePractice

SimplePractice is the leading EHR software provider for health and wellness professionals, offering a comprehensive practice management solution. With features like online appointment scheduling, telehealth, secure messaging, and customizable documenta...

Health Care Providers & Services
251-1K
Founded 2012

Description

  • Own and evolve the analytics framework for ARPU, product attach rates, and transactional volume across the expansion suite.
  • Partner with Growth and Product teams to analyze multi-product adoption funnels and identify cross-sell and upsell opportunities.
  • Work with Data Science to operationalize propensity, churn, and next-best-action predictive models.
  • Lead A/B testing on pricing, packaging, and premium feature rollouts to improve conversion and expansion MRR.
  • Use AI tools to automate insights and build agentic workflows for data tasks.
  • Serve as the primary steward for expansion data quality across transactional and product event data streams.
  • Ensure data warehouse mappings are accurate for fintech, payments, insurance claims, and related product data.

Requirements

  • 8+ years of experience in data analysis with emphasis on monetization analytics, pricing/packaging strategy, fintech metrics, or product-led growth in a B2B SaaS environment.
  • Expert-level SQL and Python skills.
  • Extensive hands-on experience with Snowflake and DBT.
  • Deep experience using Mixpanel to analyze behavioral cohorts and conversion funnels.
  • Strong understanding of usage-based or transactional business models.
  • Comfort using Git/GitHub and modern AI-coding environments such as Cursor.
  • Early adopter of AI tools with experience using LLMs and automation platforms to accelerate analysis.
  • Strong background in experimental design, causal inference, and evaluating impact on LTV, gross margin, and retention.
  • Background working with digital payments, insurance claims processing systems, or AI feature consumption metrics (preferred).
  • Experience building or maintaining expansion propensity scores (preferred).

Benefits

  • Medical, dental, vision, life, and disability insurance.
  • 401(k) plan with company match.
  • Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays.
  • Mental health resources.
  • Paid parental leave and Backup Care.
  • Tuition reimbursement.
  • Employee Resource Groups (ERGs).
  • Base salary range of $100,000 to $125,000 USD, with potential eligibility for annual bonus or commission.

Interested in this position?

Apply directly on the company website

Apply Now

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