Signifyd

Signifyd provides comprehensive ecommerce fraud protection services, including revenue protection, abuse prevention, and payment compliance, with a financial guarantee for online retailers to grow confidently and securely.

IT Services

Information Technology

251-1K (630)

Founded 2011

$407M raised

9 open positions

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Senior Director, Product (AI Performance & Risk)

2 weeks, 6 days ago

United States

Full-time

Lead

AI (Artificial Intelligence)

Artificial Intelligence and Machine Learning

E-commerce Machine Learning Microservices

Apply Now

Signifyd

IT Services

251-1K

Founded 2011

$407M raised

View All Jobs 9

Description

Lead the product organization responsible for the models, data systems, and decisioning infrastructure behind approve/decline decisions for billions of ecommerce transactions.
Own and improve loss rate performance across scalable risk decisioning systems while maintaining strong approval rates.
Drive conversion improvements for enterprise merchants, including optimization at the issuer and bank authorization layer.
Set the research agenda for Signifyd AI Lab and ensure a tight loop between modeling innovation and commercial impact.
Own the product roadmap for the real-time risk platform, including speed, reliability, and support for increasingly sophisticated models.
Drive expansion and quality improvements across the feature system that transforms raw network data into production model signals.
Guide the evolution of data infrastructure that ingests, processes, stores, and serves data for the identity network and decisioning models.
Lead product strategy for Authorization Rate Optimization across payment networks, merchant integrations, and internal data capabilities.
Manage and develop a team of senior product managers across AI, risk, and decisioning systems.
Partner closely with engineering, data science, risk, CTO, CRO, CPO, and CEO to translate technical progress into business outcomes.

Requirements

10+ years of product leadership experience.
Experience owning PMs or teams that drive major product areas.
Experience in fintech, payments, ecommerce, fraud, or AI-driven decision systems preferred.
Experience working closely with data science or machine learning teams.
Demonstrated track record of owning and improving business metrics.
Experience leading teams that build and deploy machine learning systems.
Ability to distinguish between research progress and production readiness.
Strong commercial judgment and comfort discussing model performance, risk economics, and conversion strategy with merchants.
Founder or entrepreneurial operating experience is a plus.
Ability to lead senior product managers, create clarity on priorities, and set a high bar for outcomes.

Benefits

Base salary of $220,000–$280,000 annually depending on pay zone.
15,000 stock options.
Annual performance bonus of up to 20% of base salary.
Discretionary time off policy with unlimited PTO.
401(k) match.
Paid parental leave for 12 weeks.
Health, dental, and vision insurance.
On-demand therapy for employees and dependents.
Dedicated learning budget through Learnerbly.

Interested in this position?

Apply directly on the company website

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