Associate Payments Adoption Manager

4 hours, 45 minutes ago
Full-time
Entry Level
Customer and Technical Support
Shopmonkey

Shopmonkey

Shopmonkey provides comprehensive auto repair shop management software that streamlines operations through features such as invoicing, point-of-sale systems, customer relationship management, inventory management, and scheduling, all designed to enhanc...

Automotive
51-250
Founded 2016
$110M raised

Description

  • Proactively prospect within the customer base through outbound and inbound efforts to increase Shopmonkey Payments adoption.
  • Develop and implement customer plans with leadership to grow payment volume and business impact.
  • Conduct detailed analyses of internal and competitor payment rates.
  • Advise customers on online and in-person credit card processing, card reader terminals, and related fintech solutions.
  • Follow up with customers and help ensure successful use of Shopmonkey Payments.
  • Maintain expert knowledge of Shopmonkey’s core and Payments products, the automotive services industry, competitors, and market trends.
  • Ensure effective CRM utilization and management.
  • Meet or exceed monthly quotas and daily KPIs.

Requirements

  • Experience in a B2B SaaS and embedded payments environment.
  • Strong collaboration skills and the ability to lead by example.
  • Tenacious work ethic, passion, intelligence, and motivation to be a top performer.
  • Honest, genuine, and customer-focused approach.
  • Resourcefulness, adaptability, and openness to feedback.
  • Ability to handle objections and proactively address roadblocks.
  • Strong interpersonal skills and a professional phone presence.
  • Ability to clearly articulate product value propositions at varying levels of detail.
  • Interest in growing within the organization.
  • Automotive industry experience or interest preferred; Spanish fluency is a bonus.

Benefits

  • Expected on-target earnings of $85,000+.
  • Eligible for equity and standard company benefits.
  • Medical, dental, vision, life, disability, and employee assistance benefits.
  • Health and wellness membership reimbursement.
  • Generous parental leave and 401(k) available upon hire.
  • Flexible time off and 11 paid holidays.
  • Remote role; candidates near San Jose should expect to work 2–3 days per week in the Morgan Hill, California office.
  • Charitable donation matching and group volunteer opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Remote Client Relations Manager

Remote customer-facing role helping families understand and establish protection options through a structured, coached process.

4 hours, 15 minutes ago

Part-Time Client Relations Representative - Remote

Remote team role helping families understand and set up protection options through a structured, purpose-driven process.

4 hours, 15 minutes ago

Remote Client Account Specialist

Remote customer-facing role on a team that helps families understand and establish protection options through a structured, supportive process.

4 hours, 30 minutes ago

Work From Home - Client Relations Specialist

Remote team member helping families understand and establish protection options through a structured, purpose-driven process.

4 hours, 30 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers