Operations Manager

3 hours, 2 minutes ago
Full-time
Senior
Operations
ShipMonk

ShipMonk

ShipMonk is a leading fulfillment center and 3PL provider for eCommerce brands, offering personalized and efficient order fulfillment services. With a focus on stress-free growth, ShipMonk integrates with sales channels to streamline shipping and inven...

Air Freight & Logistics
1K-5K
Founded 2014
$365M raised

Description

  • Create and maintain a safe work environment for associates and leaders.
  • Lead and develop a team of 3-7 front-line supervisors and 50-200+ hourly associates.
  • Serve as the primary information source for the team, ensuring compliance, consistency, and corrective action when needed.
  • Mentor, train, and develop teammates for career progression, performance improvement, and recognition.
  • Create, communicate, and maintain quality control policies and continuous improvement initiatives across teams, shifts, and fulfillment centers.
  • Proactively identify and lead process improvement initiatives focused on safety, quality, and productivity.
  • Build and deliver productivity plans by reviewing forecasts, determining labor requirements, and partnering with other Operations Managers to balance labor.
  • Review and act on performance data with supervisors to ensure operational goals are met or exceeded.
  • Partner with other managers to share best practices across shifts and the broader network.

Requirements

  • Bachelor's degree is highly preferred.
  • 2-3 years of previous supervisory experience is required, preferably in e-commerce, warehousing, or distribution.
  • 1-2 years of management experience is preferred.
  • Operational experience across two or more functional areas of e-commerce, warehousing/distribution, or 3PL operations, such as Outbound, Inbound, Inventory, or Value-add Services (VAS).
  • Ability to manage, motivate, direct, lead, train, and develop other leaders and team members.
  • Effective communication and collaboration skills.
  • Demonstrated ability to exceed target goals and objectives, including examples of SLA accomplishments.
  • Strong technical and analytical skills with moderate to advanced proficiency in MS Excel, Google Sheets, Tableau, ERP/WMS/TMS, or similar tools.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

IT Operations Manager

Cision 5K-10K Professional Services

Cision is seeking an IT Manager to lead global enterprise collaboration and productivity platforms, overseeing operations, governance, support, and continuous improvement for the tools and services that enable modern workplace communication.

JIRA OpenID Connect PowerShell SAML
3 hours, 2 minutes ago

[US-HQ] Vice President, Automation and Engineering

HelloFresh 10K-50K Hotels, Restaurants & Leisure

Vice President, Automation and Engineering at HelloFresh leads supply chain automation, engineering, and infrastructure efforts to improve fulfillment center performance across North America.

Agile JIRA
3 hours, 17 minutes ago

Patient Support Supervisor

Shields Health Solutions 1K-5K Health Care Providers & Services

Shields Health Solutions is hiring a remote Patient Support Supervisor to lead a specialty pharmacy patient support team serving the Northeast and ensuring medications are delivered efficiently and on time.

3 hours, 32 minutes ago

Manager, Monitoring Operations & Quality

Medical Guardian 51-250 Health Care Providers & Services

Medical Guardian is hiring a Manager, Monitoring Operations & Quality to oversee monitoring center performance, vendor relationships, and service-quality improvement for its digital health and emergency response operations.

3 hours, 32 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers