Specialty Pharmacy Technician

1 week, 5 days ago
Full-time
Mid Level
Customer and Technical Support
Shields Health Solutions

Shields Health Solutions

Shields Health Solutions is the first and largest company in the nation to integrate specialty pharmacies within hospitals, focusing on improving patient outcomes and system-wide growth. Their programs and data platforms reduce costs, achieve better cl...

Health Care Providers & Services
1K-5K
Founded 2012

Description

  • Provide off-site support to patients, pharmacists, and providers through medication management services.
  • Assist clinic patients with prior authorizations, financial assistance, medication onboarding, and refill or renewal support.
  • Educate patients on pharmacy services and help promote use of the hospital partner pharmacy.
  • Resolve insurance issues and complete benefit investigations, including prior authorizations as an agent of the provider.
  • Document patient information in the hospital EMR, Therigy, and Shields proprietary tools.
  • Support medication adherence through outbound check-ins, refill processing, and prescription renewals.
  • Respond to and triage inbound patient and partner inquiries.
  • Identify special medication handling and storage needs, including hazardous and refrigerated medications.
  • Identify and coordinate needed supplies such as sharps containers, needles, syringes, alcohol swabs, and Band-Aids.
  • Support process improvement, operational objectives, and quality standards through data entry, claim adjudication, and follow-up planning.

Requirements

  • High School Diploma or GED required.
  • State registration as a pharmacy technician is required.
  • National certification as a CPhT or equivalent is strongly preferred.
  • 2-3 years of experience as a Pharmacy Technician is required.
  • 3-5 years of Pharmacy Technician experience is preferred.
  • Strong interpersonal and phone communication skills are required.
  • Proficiency in Microsoft Office, especially Excel and Word, is required.
  • Ability to quickly learn new programs and adapt to Shields’ tools and workflow is required.
  • Strong organizational skills, attention to detail, and confidentiality are essential.
  • Experience or knowledge in transplant, hepatitis C, infectious disease including HIV, diabetes, MS, or oncology is a plus.

Benefits

  • Salary range of $55,000 to $80,200.
  • Bonus eligibility pursuant to the terms of any applicable bonus plan.
  • Employment compensation may vary based on experience, seniority, and geographic location.
  • Opportunity to obtain any additional required licensure within a mutually agreed timeframe, with continued employment contingent on meeting requirements.

Interested in this position?

Apply directly on the company website

Apply Now

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