Senior Manager, Operations Innovation – Pharmacy Infusion

13 hours, 14 minutes ago
Full-time
Senior
Project and Program Management
Shields Health Solutions

Shields Health Solutions

Shields Health Solutions is the first and largest company in the nation to integrate specialty pharmacies within hospitals, focusing on improving patient outcomes and system-wide growth. Their programs and data platforms reduce costs, achieve better cl...

Health Care Providers & Services
1K-5K
Founded 2012

Description

  • Lead implementation of Shields RxTriage® services across health system partner specialty clinics and infusion programs.
  • Develop and manage project plans, timelines, charters, risk registers, and communication strategies.
  • Coordinate cross-functional workstreams across pharmacy, nursing, IT, revenue cycle, compliance, supply chain, and facilities teams.
  • Conduct prelaunch assessments to evaluate site readiness, workflow needs, staffing models, and training requirements.
  • Ensure smooth go-live execution and serve as the primary point of contact for issue resolution.
  • Manage multiple concurrent implementations at different stages of development.
  • Track milestones, identify risks, and implement mitigation strategies.
  • Monitor budget, resource allocation, and scope, and escalate variances when needed.
  • Serve as a central liaison among internal teams, external partners, clinical leaders, and operational stakeholders.
  • Support standardized implementation playbooks, operating procedures, and continuous improvement efforts.

Requirements

  • Bachelor’s degree in Pharmacy, Healthcare Administration, Business, Nursing, or a related field.
  • 5+ years of experience in pharmacy operations, infusion services, healthcare operations, healthcare project management, or related roles.
  • 3+ years of project management or implementation experience managing multiple large-scale projects simultaneously.
  • Exceptional communication, facilitation, and stakeholder management skills.
  • Demonstrated ability to lead cross-functional teams without direct authority.
  • Proficiency with project management tools such as MS Project, Smartsheet, or Asana.
  • Master’s degree preferred, such as an MBA, MHA, PharmD, or MS in Healthcare Management.
  • PMP, Lean Six Sigma, or similar certification preferred.
  • Strong understanding of infusion pharmacy workflows, regulatory requirements, accreditation standards such as URAC, ACHC, and Joint Commission, and reimbursement processes.
  • Experience launching new infusion centers, home infusion programs, or specialty pharmacy services preferred.
  • Familiarity with EMRs, infusion software platforms, and pharmacy system integrations preferred.

Benefits

  • Remote role with travel nationwide 3–5 days per week.
  • Opportunity to grow into a broader operational leadership position as RxTriage® expands.
  • Work on complex, high-impact implementation programs across health system partners.
  • Equal employment opportunity and anti-discrimination protections are stated in the posting.
  • Mobile texting updates for recruiting are available with opt-out at any time.

Interested in this position?

Apply directly on the company website

Apply Now

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