RemoteLeaf Logo
Log in Sign up

Data Center Technical Documentation Specialist

2 months ago
United States
Full-time
Junior
Technical Writer
Technical Writing and Documentation
Apply Now
Serverfarm Data Centers

Serverfarm Data Centers

Serverfarm Data Centers specializes in developing and operating data centers while providing comprehensive Data Center Management as a Service (DMaaS) solutions that empower enterprise executives and data center teams to efficiently manage their assets...

IT Services
51-250
View All Jobs 5

Description

  • Review technical training scripts, lesson plans, and sequence of operations documentation for accuracy, consistency, and alignment with operating procedures.
  • Validate training assessments to ensure they measure competency and operational readiness at the appropriate technician levels.
  • Identify gaps, outdated materials, and inconsistencies across the training library and drive content updates.
  • Partner with operations, engineering, and learning and development teams to align training content with business objectives and the operational maturity model.
  • Review vendor technical bulletins and product updates for their impact on operations and training requirements.
  • Work with equipment vendors and internal engineering stakeholders to ensure vendor-specific content is accurate and properly contextualized.
  • Provide clear, constructive written and verbal feedback on technical and training documentation to technical and non-technical audiences.
  • Support standardization of training content across sites while accommodating site-specific requirements where needed.

Requirements

  • Hands-on experience as a data center technician, ideally in a hyperscale, enterprise, or colocation environment.
  • Working knowledge of critical infrastructure systems, including electrical distribution, mechanical cooling, and associated monitoring and control systems.
  • Solid understanding of system design and sequence of operations (SOO).
  • Familiarity with data center best practices for safety, security, availability, and reliability.
  • Ability to translate complex technical information into clear, usable content for technicians at varying experience levels.
  • Strong written and verbal communication skills, including the ability to give direct, constructive feedback on documentation.
  • Comfort working with both technical and non-technical stakeholders, including technicians, engineers, trainers, vendors, and leadership.
  • Detail-oriented mindset with a focus on quality, governance, and operational risk.
  • Collaborative, pragmatic, and safety-focused approach.
  • Experience reviewing technical documents or training content is preferred.
  • Willingness to travel approximately 30-40% to Serverfarm data center sites across the US.

Benefits

  • $40 - $52 per hour.
  • Paid time off and paid holidays.
  • 401(k) plan.
  • Full medical, dental, and vision coverage.
  • Remote, USA-based role.
  • Equal opportunity workplace.
  • Compensation based on skills, experience, and location.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Dev Technology

Senior Training & Development Specialist (M365 & Teams Services)

Dev Technology 51-250 Internet Software & Services

Dev Technology Group is hiring a remote-first Training & Development Specialist to support Microsoft 365 user enablement, documentation, and training in a large federal environment focused on Purview compliance and Teams services.

United States Full-time Mid Level Technical Writer Training Specialist
$80k-$130k
Agile Confluence DevSecOps JIRA
28 minutes ago
GHX

Customer Support Analyst III

GHX 1K-5K Professional Services

GHX is hiring a Customer Support Analyst (Level 3) to provide advanced support for on-premises and AWS-hosted applications, owning complex escalations and driving issue resolution, documentation, and customer experience improvement.

India Full-time Mid Level Technical Support Engineer Technical Writer
AWS SQL
1 hour, 13 minutes ago
ELEKS

(track and trace), Senior Information Developer, JR591

ELEKS 1K-5K Construction & Engineering

ELEKS Information Development Office is hiring a Senior Information Developer in Ukraine to support a client integrating internal systems with the Ukrainian state platform under upcoming regulatory requirements.

Ukraine Full-time Senior Technical Writer
1 hour, 13 minutes ago
Copper River Management

Technical Writer

Copper River Management 11-50 Internet Software & Services

Coho Consulting Group is hiring a Technical Writer to support SOCOM Information Environment documentation at MacDill AFB, FL, with the goal of producing clear, standardized materials for enterprise IT operations and contract performance.

United States Full-time Mid Level Technical Writer
Git
2 days, 1 hour ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers