Process & Automation Specialist

2 weeks, 6 days ago
Secure IQ Services

Secure IQ Services

Secure IQ Services specializes in business process outsourcing by connecting businesses globally with highly skilled offshore talent, enabling them to fill critical roles at a reduced cost compared to local labor.

IT Services

Description

  • Analyze existing business workflows to identify inefficiencies and improvement opportunities.
  • Map and document business processes, SOPs, and process flows.
  • Design and implement automation systems that reduce manual work and improve efficiency.
  • Build practical workflow automations using N8N, Zapier, Make.com, APIs, and AI tools.
  • Improve reliability and scalability across sales, fulfilment, and internal operations.
  • Integrate systems across CRMs, communication tools, and operational platforms.
  • Test, maintain, and refine automations to ensure reliable performance.
  • Communicate technical solutions clearly to non-technical stakeholders.

Requirements

  • Excellent spoken and written English.
  • Previous experience in process improvement, operations, automation, or systems implementation.
  • Strong experience with N8N, Zapier, Make.com, APIs, or similar automation platforms.
  • Experience using AI tools such as ChatGPT, Claude, or other AI-powered workflow tools.
  • Ability to analyze workflows, identify inefficiencies, and translate them into automation solutions.
  • Strong systems thinking and problem-solving ability.
  • Experience documenting workflows, SOPs, and process maps.
  • Ability to integrate systems across CRMs, communication tools, and operational platforms.
  • High attention to detail and ability to test and maintain reliable automations.
  • Fast and reliable internet connection, plus your own suitable laptop or desktop and a quiet working environment.

Benefits

  • Competitive salary based on experience.
  • Performance-based bonus structure tied to automation outcomes and efficiency improvements.
  • Opportunity to play a key role in building scalable systems and operational infrastructure.
  • Growth potential as the company expands its automation capabilities.
  • Access to other job opportunities through REEF.

Interested in this position?

Apply directly on the company website

Apply Now

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