Office and Operations Coordinator (remote from anywhere)

3 weeks, 2 days ago
Full-time
Mid Level
Project and Program Management
ScaleSource

ScaleSource

ScaleSource is a staffing and recruiting company that helps businesses grow their teams with high-performing remote professionals. They offer a cost-effective solution by handling the recruitment process and providing full-time remote team members at 7...

Professional Services
11-50

Description

  • Manage calendars, scheduling, and recurring task follow-up across multiple stakeholders.
  • Coordinate meetings proactively and confirm logistics before meetings happen.
  • Build and maintain reporting cadences, SOP libraries, and repeatable workflows.
  • Prepare reports, dashboards, and performance trackers using spreadsheets and similar tools.
  • Capture action items, assign owners and due dates, and track them through closure.
  • Maintain tools, project boards, folders, channels, and knowledge bases so information is easy to find.
  • Document processes, workflow maps, and operational procedures in clear, usable formats.
  • Reduce routine admin and decision-making burden on leadership.
  • Identify inefficiencies and recommend process improvements.
  • Flag issues, blockers, and only the items that truly require leadership attention.

Requirements

  • 3+ years of experience as an Operations Assistant, Administrative Coordinator, Office Coordinator, Executive Assistant, or similar support role.
  • Demonstrated experience supporting founders, executives, operations leaders, or multiple stakeholders in a fast-paced environment.
  • Proven ownership of calendar management, scheduling, meeting coordination, reporting, SOP creation, process documentation, and operational follow-through.
  • Strong proficiency with Google Workspace and project management tools such as ClickUp, Asana, Monday.com, Trello, Notion, or similar platforms.
  • Experience managing recurring operational workflows and tracking action items with minimal supervision.
  • Strong written and verbal English communication skills for documentation, reports, and stakeholder communications.
  • Highly organized with exceptional attention to detail and the ability to manage multiple priorities accurately.
  • Experience preparing reports, dashboards, or performance trackers in Google Sheets, Microsoft Excel, or similar tools.
  • Must pass a written SOP/documentation exercise at 85%+ and complete a training assessment.
  • Must be available Monday–Friday, 9:00 AM–6:00 PM in PST, CST, or EST.
  • Professional home office setup and reliable internet.
  • Experience supporting franchise, multi-location, or multi-entity businesses (preferred).
  • Experience with EOS, Traction, or similar operating frameworks (preferred).
  • Experience building an SOP library or knowledge base from scratch (preferred).
  • Conversational Spanish (preferred).

Benefits

  • Remote work supporting U.S.-based operators.
  • Monday–Friday schedule, 9:00 AM–6:00 PM in PST, CST, or EST.
  • $1,250 USD/month for the first 90 days.
  • $1,500 USD/month after the first 90 days.
  • Better role matching and placement where you can grow.
  • Strong performers can unlock raises, long-term stability, and future opportunities.
  • Direct exposure to U.S. operators and multi-location franchise operations.
  • High ownership with less bureaucracy and more responsibility from day one.

Interested in this position?

Apply directly on the company website

Apply Now

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