Senior Professional Services Analyst (Remote US/CAN)

14 hours, 15 minutes ago
Full-time
Senior
Customer and Technical Support
Sayari

Sayari

Sayari provides instant access to public records and financial intelligence on over 455 million companies worldwide, empowering analysts and investigators to make informed decisions and mitigate risk exposure.

Internet Software & Services
51-250
Founded 2015
$95M raised

Description

  • Act as a trusted partner to commercial customers using Sayari products and expertise to assess global business partner and supply chain risk.
  • Conduct screening and adjudication support on business and supply chain partners in line with established policies and procedures.
  • Create, deliver, and brief compliance reports and case analyses for commercial stakeholders.
  • Provide timely support to clients on supply chain issues, including entity-level risk and detention response needs.
  • Maintain subject-matter expertise and develop new approaches to address emerging customer priorities.
  • Coordinate with the Revenue team to identify opportunities to expand engagements with commercial customers.
  • Provide feedback to Product teams as an in-house superuser of Sayari’s products.

Requirements

  • 3-5+ years of experience in supply chain risk screening, trade compliance, export controls, sanctions, or similar investigations.
  • Experience such as compliance officer, intelligence analyst, investigative journalist, customs broker, or import/export compliance specialist is relevant.
  • 2-5+ years of experience with customer interactions and/or briefings.
  • Ability to deliver both prepared remarks and extemporaneous discussion and Q&A with confidence.
  • 1+ year of experience handling AI prompt engineering activities.
  • Very strong writing skills and strong written and verbal communication skills.
  • Familiarity with global regulations relevant to the role, including import/export, third-party risk, ESG, sanctions, and anti-bribery/anti-corruption.
  • Ability to plan and manage projects independently and learn new subject matter quickly and accurately.
  • Ability to complete projects to a high standard on tight deadlines.
  • Exceptional attention to detail.
  • Professional fluency in one or more priority languages: Chinese, Russian, Spanish, or French (preferred).
  • Familiarity with open-source investigative techniques and/or tools like LexisNexis and databases like PACER (preferred).

Benefits

  • 100% fully paid medical, vision, and dental coverage for employees and their dependents.
  • Generous time off, including all U.S. federal holidays, a winter break from 12/24 to 12/31, 18 PTO days, and 10 sick days.
  • Competitive compensation package with quarterly bonuses for non-revenue positions.
  • Eligibility for a 401(k) match up to 5%.
  • 100% paid life insurance up to $100,000 coverage.
  • Parental leave.
  • Strong commitment to diversity, equity, and inclusion.
  • Collaborative culture with substantial growth and learning opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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