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Sr. Customer Marketing Manager, Advocacy

2 hours, 36 minutes ago
United States
Full-time
Senior
Product Marketing Manager
Marketing and Growth
Asana HubSpot Salesforce
Apply Now
Saviynt

Saviynt

Saviynt is the leading cloud identity governance platform providing access governance and intelligence solutions for critical applications on Cloud and Enterprise, ensuring operational efficiency, risk reduction, and simplified identity management.

Internet Software & Services
251-1K
Founded 2010
$170M raised
View All Jobs 64

Description

  • Create high-quality customer story assets such as case studies, success videos, one-sheets, slides, and blog posts.
  • Enable internal teams to use customer stories effectively in campaigns, sales materials, and product launches.
  • Manage the customer speaker bureau for virtual and in-person programs, including helping speakers shape event messaging.
  • Recruit, add, and manage advocates in the ChangeMakers advocacy program.
  • Own the Sales Reference program through Base AI in partnership with Sales, Customer Success, and customers.
  • Manage peer review presence across TrustRadius, G2, and PeerSpot to improve ratings and increase reviews.
  • Build relationships across Customer Success, Sales, Sales Enablement, Marketing, Analyst Relations, and Communications to grow advocacy.
  • Plan and support community event experiences that engage customers and strengthen advocacy.
  • Secure customer quotes, logos, and other materials for events, launches, press, media, and analyst opportunities.
  • Establish systems to measure and track advocacy engagement and program impact.

Requirements

  • 7+ years of experience in customer marketing, customer advocacy, or a related role.
  • Experience in B2B tech, B2B marketing, or B2B SaaS sales cycles preferred.
  • Demonstrated ability to drive pipeline through storytelling.
  • Data-driven mindset with the ability to analyze and interpret marketing metrics.
  • Strong program management and organizational skills.
  • Ability to think strategically while executing tactically.
  • Strong interpersonal skills for building relationships with customers and cross-functional teams.
  • Experience with Salesforce, HubSpot, Asana, Highspot, Gainsight, and advocacy platforms such as Base AI.
  • BA or BS degree.
  • Willingness to complete required security and privacy literacy training and adhere to information security and privacy policies.

Benefits

  • Remote US work environment.
  • Opportunity to work for a high-growth company focused on identity security.
  • Tremendous growth and learning opportunities through challenging, impactful work.
  • Welcoming and positive work environment.
  • Equal opportunity employer with inclusive hiring practices.

Interested in this position?

Apply directly on the company website

Apply Now

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