Virtual Administrative Support - Scheduling & Operations

4 hours, 20 minutes ago
Full-time
Junior
Customer and Technical Support
Sallysupport

Sallysupport

Sallysupport provides remote staffing solutions specifically designed for care-focused organizations, enabling them to streamline operations and significantly reduce payroll costs by up to 60% through the use of skilled remote talent for on-call and ba...

IT Services

Description

  • Manage and coordinate schedules, including handling call-ins.
  • Arrange shift coverage and promptly address scheduling gaps.
  • Communicate proactively with team members to maintain adequate coverage.
  • Manage high volumes of calls and messages with professionalism and urgency.
  • Provide timely updates to team members regarding schedule changes.
  • Accurately document schedule changes, operational updates, and administrative records.
  • Respond to internal staff inquiries and route concerns to the appropriate department.
  • Support day-to-day HR and administrative coordination.
  • Adapt to changing priorities, rotational scheduling, and additional tasks as needed.

Requirements

  • Experience in administrative support, scheduling, customer support, or coordination roles.
  • Background in healthcare or home care industry is a plus.
  • Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
  • Experience using communication tools such as RingCentral.
  • Familiarity with scheduling platforms or workforce management tools.
  • Strong organizational and multitasking skills in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • High attention to detail and accuracy.
  • Proactive, dependable, and team-oriented.
  • Flexibility to adapt to evolving tools, operational needs, and a rotational schedule.

Benefits

  • Remote work arrangement.
  • Salary of 800-900 USD.

Interested in this position?

Apply directly on the company website

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