Project Manager

1 hour, 22 minutes ago
Full-time
Mid Level
Project and Program Management
Sago

Sago

Sago specializes in providing qualitative and quantitative research services, leveraging 55 years of industry experience to deliver adaptive solutions that foster genuine human connections and empower businesses to make informed decisions.

Professional Services
1K-5K

Description

  • Manage all aspects of clinical market research projects for internal and external clients.
  • Determine business and project problems and establish project objectives.
  • Analyze and oversee data collection for clinical surveys.
  • Maintain close communication with clients and provide timely updates on project status and changes.
  • Ensure project execution follows the study protocol and Sago’s Quality Management System standards.
  • Develop and review study materials and project schedules.
  • Attend project update meetings and lead study briefings.
  • Work with the Call Center to recruit participants and maintain quota control.
  • Manage subjects/respondents, support ongoing participation, and validate work according to guidelines.
  • Prepare required daily and weekly reporting and flag issues affecting timelines, quality, participation, or financial results.
  • Execute participant interviews by phone or in person and travel to study sites, client meetings, or trainings.
  • Assist with protocol writing, sponsor coordination, IRB submissions, site certifications, and site audits.
  • Deliver client-ready outputs such as cross tabs, Excel files, and prescreening data.

Requirements

  • 4+ years of experience in a market research or clinical environment with strong knowledge of clinical practices.
  • Bachelor’s degree required; Master’s degree preferred.
  • Excellent oral and written communication skills with strong interpersonal abilities.
  • Ability to maintain a high level of professionalism at all times.
  • Ability to effectively engage respondents and secure their cooperation.
  • Strong client service orientation.
  • In-depth knowledge of clinical research practices and advanced industry knowledge in clinical research and data collection.
  • Understanding of departmental roles, processes, and functions with the ability to apply this knowledge to benefit clients and staff.
  • Ability to work independently and collaboratively in a team environment.
  • Proven ability to multitask and thrive in a fast-paced environment.
  • Proficiency in Microsoft Office, particularly Excel.
  • Ability to complete required trainings and certifications, including GCP and CITI.

Benefits

  • Remote, full-time, exempt position.
  • Eligible for Sago’s benefits program for US full-time employees.
  • Health, dental, and vision insurance.
  • 401(k) with employer match.
  • Paid time off and holidays.

Interested in this position?

Apply directly on the company website

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