Technical Account Manager (West)

3 hours, 6 minutes ago
Full-time
Mid Level
Customer and Technical Support
RTB House

RTB House

RTB House specializes in providing advanced retargeting technology powered by deep learning algorithms, enabling brands to create highly personalized marketing campaigns that effectively engage online shoppers and drive conversions in a cookieless envi...

Media
251-1K
Founded 2012

Description

  • Serve as the main technical point of contact for a dedicated book of RTB House business.
  • Investigate and troubleshoot campaign performance issues, including discrepancies, frequency analysis, publisher and host performance, tag drop-offs, and other delivery problems.
  • Monitor pacing and delivery to ensure campaigns stay on track for budget and client objectives.
  • Work with clients to confirm RTB House tracking codes function properly across websites and resolve issues as needed.
  • Support knowledge sharing, training, and best-practice development across the TAM team.
  • Dig into campaign data to identify technical and performance issues and bring clarity to client touchpoints.
  • Collaborate across teams and stakeholders to support campaign success and client communication.

Requirements

  • Bachelor's degree or equivalent practical experience.
  • 3+ years of experience as a Technical Account Manager or Campaign Manager, ideally in digital advertising.
  • Hands-on experience with The Trade Desk, Google Display & Video 360 (DV360), Xandr, Amazon DSP, or other demand-side platforms (DSPs).
  • Familiarity with product feeds and the ability to interpret data accurately in Microsoft Excel and/or data analysis tools.
  • Experience working with Google Analytics and understanding how to configure and interpret data at a high level.
  • Ability to read code; knowledge of HTML, JavaScript, or Python is a plus.
  • Strong technical aptitude and the ability to learn new products and platform features quickly.
  • Excellent verbal and written communication skills, including the ability to explain complex concepts to non-technical audiences.
  • Proven track record of working across multiple teams and stakeholders.
  • Familiarity with the programmatic landscape, including DSPs, DMPs, RTB, tagging, and bidding.
  • Based in the United States, with preference for candidates in Pacific or Mountain time zones.

Benefits

  • Base salary range of $110,000 to $150,000.
  • Permanent remote work, in-office, or hybrid work options.
  • 100% medical insurance premium coverage.
  • Matching 401(k) plan.
  • Vacation days and sick days.
  • Office stipend plus phone or internet stipend.
  • Baby cash and support for external training.
  • Performance bonus eligibility.

Interested in this position?

Apply directly on the company website

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