Robot Technician (East Coast)

1 hour, 51 minutes ago
Full-time
Senior
IoT and Embedded Systems
RobustAI

RobustAI

Robust.AI is a company founded by a world-class robotics team that specializes in collaborative robot solutions for Manufacturing and Warehouse Logistics. They combine AI, robotics, and human-centered design to make robots broadly useful, effortless to...

Industrial Conglomerates
11-50
Founded 2019

Description

  • Work with customers to deploy and support robotic fleets in warehouse environments.
  • Provide onsite training to customer teams on robot operation and support procedures.
  • Travel on short notice up to 80% of the time within the designated region to perform site inspections and repairs.
  • Commission, test, debug, and remotely troubleshoot robotic systems with engineering support.
  • Perform routine maintenance, incident response, troubleshooting, diagnosis, and repairs for the robot fleet.
  • Maintain records of service calls, training activities, and expenses.
  • Study technical manuals and participate in engineer-led training sessions.
  • Support root cause analysis for major field incidents.
  • Track and report key service metrics such as mean time to repair and first contact resolution rate.

Requirements

  • Strong verbal and written communication skills for working with customers and engineering teams.
  • Ability to respond with empathy and professionalism in stressful situations.
  • Strong safety orientation and attention to detail in maintenance, training, and debugging work.
  • Comfort using electrical and mechanical tools such as multimeters, soldering tools, crimping tools, torque wrenches, and hand tools.
  • Comfort with software tools including firmware flashing, command line interfaces, Linux-based operating systems, and basic Bash commands.
  • Self-starter with a growth mindset and the ability to work independently without supervision.
  • Ability to be on your feet for long periods and lift up to 50 lbs.
  • 4+ years of troubleshooting and debugging experience in robotics, industrial automation, or similar mechatronics industries, especially mobile robotics (preferred).
  • Experience with basic system administration and network configuration (preferred).
  • Experience with relational databases and SQL (preferred).
  • Experience reading mechanical drawings, system block diagrams, circuit schematics, and engineering manuals (preferred).
  • Experience with Google Workspace, especially Google Sheets (preferred).

Benefits

  • Stock options and strong growth potential.
  • Medical, dental, and vision coverage.
  • Flexible vacation and sick leave practices.
  • Paid parental leave.
  • Strong startup culture with a fun and collaborative environment.

Interested in this position?

Apply directly on the company website

Apply Now

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