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Director of Deployment

6 hours, 6 minutes ago
United States
Full-time
Lead
Program Manager
Project and Program Management
Apply Now
RobustAI

RobustAI

Robust.AI is a company founded by a world-class robotics team that specializes in collaborative robot solutions for Manufacturing and Warehouse Logistics. They combine AI, robotics, and human-centered design to make robots broadly useful, effortless to...

Industrial Conglomerates
11-50
Founded 2019
View All Jobs 2

Description

  • Own successful deployment execution across new customer launches and expansion sites.
  • Build and operationalize the standard deployment lifecycle, including kickoff, site readiness, training, launch planning, go-live, stabilization, and internal handoff.
  • Create and maintain deployment playbooks, tools, templates, and SOPs to improve consistency and speed.
  • Partner with Sales and Solutions teams on pre-deployment planning, customer readiness assessment, and launch scoping.
  • Work cross-functionally with Product, Engineering, Hardware, and Fleet teams to identify and remove deployment blockers.
  • Lead site readiness reviews with customers across operations, training, facilities, staffing, and IT/networking requirements.
  • Establish and report on deployment metrics, including timelines, launch quality, site readiness, and stabilization performance.
  • Drive deployment issue escalation, risk management, and post-launch retrospectives.
  • Prepare status reports by gathering, analyzing, and summarizing relevant information.
  • Build the foundation for a growing deployment organization, including role definition, operating rhythms, and management of future deployment hires.
  • Travel frequently to customer sites and support critical launches in the field.

Requirements

  • Bachelor’s degree in Business Administration, Operations, Engineering, Supply Chain, or a related field.
  • At least 8 years of related work experience.
  • Strong knowledge and understanding of distribution and fulfillment operations.
  • Proven experience leading complex deployments, implementations, or operational launches involving hardware, software, and customer workflows.
  • Ability to communicate technical or complex information clearly in both verbal and written form.
  • Self-motivated and able to solve problems independently and in customer settings.
  • Strong communication skills to collaborate effectively with internal and external teams.
  • Knowledge of and interest in technical topics including software, hardware, and robotics.
  • Strong project and program management skills, including risk management, issue resolution, and stakeholder coordination.
  • Strong leadership and relationship-building skills.
  • Ability to perform multiple tasks concurrently and respond effectively under pressure.
  • Ability to travel on short notice up to 80% of the time within the United States for customer launches and onsite support.

Benefits

  • Base salary of $170,000 to $210,000, depending on skills, qualifications, and experience.
  • Stock options with strong growth potential.
  • Medical, dental, and vision coverage.
  • Flexible vacation and sick leave practices.
  • Paid parental leave.
  • Strong startup culture.

Interested in this position?

Apply directly on the company website

Apply Now

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