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Senior Microsoft Dynamics 365 CRM Consultant - Octopus by RTG

3 hours, 1 minute ago
Egypt
Full-time
Senior
Implementation Consultant
Software Development
C# JavaScript REST API
Apply Now
Robusta Technology Group

Robusta Technology Group

Robusta Technology Group (RTG) is a leading full-service tech agency specializing in digital transformation, E-commerce, web design, and VR/AR. They empower businesses in Saudi Arabia, Egypt, and the region with innovative solutions and industry-shapin...

Professional Services
51-250
Founded 2007
View All Jobs 8

Description

  • Lead requirement-gathering workshops with business stakeholders.
  • Analyze business processes and translate them into functional and technical requirements.
  • Map business requirements to Microsoft Dynamics 365 CRM capabilities and recommend solutions.
  • Prepare solution design documents and functional specifications.
  • Configure entities, forms, views, dashboards, workflows, and business rules in Dynamics 365.
  • Design and maintain Dataverse data models, relationships, and security/access controls.
  • Develop or oversee CRM customizations, including plugins, JavaScript, Power Automate flows, and Power Platform components.
  • Support integrations with internal and third-party systems using APIs and web services.
  • Manage application lifecycle activities across Dev, Test, and Production environments.
  • Lead system integration testing, support UAT, coordinate go-live activities, and provide post-implementation support.

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, or a related field.
  • 6+ years of experience with Microsoft Dynamics CRM / Dynamics 365.
  • Proven experience delivering full lifecycle CRM implementations.
  • Strong experience with Dynamics 365 Sales and Customer Service modules.
  • Strong knowledge of Microsoft Dynamics 365 CRM, Power Platform, Dataverse security model, and CRM data modeling/reporting.
  • Experience with CRM integrations and APIs.
  • Experience with plugins in C# and JavaScript customizations is highly preferred.
  • Strong analytical and problem-solving skills.
  • Excellent communication, stakeholder management, consulting, and client-facing skills.
  • Experience in the insurance industry is nice to have.
  • Microsoft Dynamics 365 certifications, Power Platform certifications, or Dynamics 365 Solution Architect certification are preferred.

Interested in this position?

Apply directly on the company website

Apply Now

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