QA Supervisor / Operations (ABA)

2 hours, 41 minutes ago
Full-time
Mid Level
Quality Assurance and Testing
Reworks Solutions

Reworks Solutions

ReWorks Solutions provides rigorously vetted, native English-speaking remote professionals backed by white-glove management and proactive support.

Internet Software & Services

Description

  • Conduct quality assurance reviews of ABA sessions to ensure accuracy, compliance, and adherence to company standards.
  • Monitor session data and documentation within CentralReach or similar CRM systems.
  • Identify gaps, inconsistencies, or errors in session reporting and provide actionable feedback.
  • Train and onboard therapists on CentralReach, including session uploads, data entry, and best practices.
  • Support therapists with system usage questions and QA-related issues.
  • Develop and maintain QA guidelines, training materials, and process documentation.
  • Collaborate with clinical and operations teams to improve workflows and data accuracy.
  • Track QA performance metrics and provide regular reporting to leadership.
  • Continuously identify opportunities to improve processes, efficiency, and training methods.

Requirements

  • Experience in ABA (Applied Behavior Analysis) environments.
  • Hands-on experience with CentralReach or similar CRM/practice management systems.
  • Strong understanding of ABA session documentation and compliance standards.
  • Excellent attention to detail and ability to spot errors or inconsistencies.
  • Strong training and coaching ability, with confidence in guiding therapists.
  • Tech-savvy with the ability to quickly learn and teach systems.
  • Excellent communication and interpersonal skills.
  • Highly organized with the ability to manage multiple therapists and tasks simultaneously.
  • Ability to work independently and take initiative.

Benefits

  • Remote work from home.
  • Comfortable working U.S. hours.
  • Full-time employment.
  • Fraud protection notice: ReWorks Solutions does not request payment during recruitment or require in-person office visits.
  • Official communication is sent only from a ReWorks Solutions email address.

Interested in this position?

Apply directly on the company website

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