Onboarding Specialist

2 hours, 2 minutes ago
Full-time
Junior
HR and Recruiting
Reworks Solutions

Reworks Solutions

ReWorks Solutions provides rigorously vetted, native English-speaking remote professionals backed by white-glove management and proactive support.

Internet Software & Services

Description

  • Lead and facilitate onboarding training sessions for new hires and clients, including BCBAs, RBTs, and administrative staff.
  • Develop, maintain, and improve onboarding and training materials such as SOPs, guides, videos, and presentations.
  • Ensure new employees are fully trained on internal systems, including Rethink, scheduling platforms, and communication tools.
  • Conduct system walk-throughs and hands-on training to verify competency.
  • Partner with clinical leadership to align onboarding training with clinical standards and expectations.
  • Track training completion and employee readiness before they begin working with clients.
  • Provide ongoing support and follow-up training after onboarding as needed.
  • Identify knowledge gaps and continuously improve training programs and processes.
  • Assist with onboarding coordination, including documentation, scheduling, and system setup.
  • Serve as the primary point of contact for new hires during their onboarding and initial training period.

Requirements

  • 2+ years of experience in training, onboarding, or employee enablement.
  • Healthcare or ABA experience preferred.
  • Strong presentation and facilitation skills with the ability to train diverse teams.
  • Excellent communication and interpersonal skills.
  • High level of organization and strong attention to detail.
  • Comfortable using and training others on multiple systems and software.
  • Ability to simplify complex processes into clear, easy-to-understand training.
  • Proactive, patient, and supportive approach to training.
  • Ability to work U.S. hours, 9am-5pm EST.
  • Remote work setup from home.

Benefits

  • Remote work from home.
  • Comfortable working U.S. hours (9am-5pm EST).
  • Full-time employment.

Interested in this position?

Apply directly on the company website

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