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Debt Recovery Specialist

1 week, 1 day ago
South Africa
Full-time
Junior
Operations Specialist
Operations
Apply Now
Reworks Solutions

Reworks Solutions

ReWorks Solutions provides rigorously vetted, native English-speaking remote professionals backed by white-glove management and proactive support.

Internet Software & Services
View All Jobs 75

Description

  • Manage and follow up on collection accounts in a timely and professional manner.
  • Communicate with clients and stakeholders by phone and email about outstanding accounts.
  • Maintain accurate records and documentation in Google Sheets and internal systems.
  • Assist with debt recovery activities and account resolution.
  • Support operational workflows and administrative tasks related to collections.
  • Review legal and financial documentation when required.
  • Use AI tools to improve productivity, research, and workflow efficiency.
  • Prepare reports, update trackers, and ensure data accuracy.
  • Collaborate with internal teams to resolve account issues and streamline processes.

Requirements

  • 2+ years of experience in collections, debt recovery, MCA operations, paralegal work, or administrative support in a financial services or legal environment.
  • Strong working knowledge of Google Sheets, including sorting, filtering, formulas, and data management.
  • AI-savvy with the ability to leverage AI tools to improve efficiency and productivity.
  • Excellent verbal and written English communication skills.
  • Strong organizational skills with exceptional attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Professional phone manner and customer service skills.
  • Critical thinker with strong problem-solving abilities.
  • Self-motivated, dependable, and able to work independently with minimal supervision.
  • Experience with collections software or CRM systems preferred.
  • Familiarity with legal documentation and financial compliance processes preferred.
  • Advanced Google Workspace proficiency preferred.
  • Experience in merchant cash advance (MCA) operations is highly advantageous.

Benefits

  • Remote work from home.
  • Comfortable working U.S. hours (9am-5pm EST).
  • Salary paid in South African Rand (ZAR).

Interested in this position?

Apply directly on the company website

Apply Now

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