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Clinical Quality Assurance Agent

4 hours, 51 minutes ago
South Africa
Full-time
Mid Level
QA Engineer
Quality Assurance and Testing
Apply Now
Reworks Solutions

Reworks Solutions

ReWorks Solutions provides rigorously vetted, native English-speaking remote professionals backed by white-glove management and proactive support.

Internet Software & Services
View All Jobs 25

Description

  • Conduct detailed quality assurance audits across clinical and operational processes.
  • Review documentation, reports, and case materials to verify accuracy, compliance, and adherence to healthcare standards.
  • Use QA audit tools and platforms, including CentralReach and Rethink, to evaluate performance and identify gaps.
  • Interpret healthcare regulations and apply them appropriately across different cases and scenarios.
  • Provide clear, constructive feedback and recommendations for improvement.
  • Analyze data in Excel and other tools to track trends, identify risks, and support decision-making.
  • Collaborate with cross-functional teams to maintain and improve quality standards.
  • Develop and refine QA processes, frameworks, and documentation.
  • Translate complex findings into clear, actionable insights for stakeholders.
  • Manage multiple audits and projects simultaneously using project management tools.

Requirements

  • Proven experience in a QA, compliance, or audit-focused role, preferably within healthcare or ABA environments.
  • Proficiency in CentralReach, Rethink, Microsoft Office, and Excel.
  • Experience with QA audit tools and project management platforms.
  • Strong understanding of healthcare standards and the ability to independently research and apply them.
  • Exceptional attention to detail with the ability to identify nuanced issues in audits and reviews.
  • Strong critical thinking skills and the ability to interpret complex information across different scenarios.
  • Excellent written communication skills with the ability to simplify complex concepts clearly and effectively.
  • Strong problem-solving abilities and a proactive, solutions-oriented mindset.
  • Ability to take initiative and work both independently and as part of a team.
  • Strong organizational and time management skills.

Benefits

  • Remote work from home.
  • Comfortable working U.S. hours (9am-5pm EST).
  • Full-time employment.
  • Fraud protection notice: official communication will come only from a ReWorks Solutions email address.
  • No payment will ever be requested during recruitment.
  • No in-person office visits are required during recruitment.

Interested in this position?

Apply directly on the company website

Apply Now

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