Customer Services Coordinator

14 hours, 7 minutes ago
Full-time
Junior
Customer and Technical Support
Resource Innovations

Resource Innovations

Resource Innovations is a women-led energy transformation firm that provides clean energy services and software solutions for utilities and government agencies. They offer end-to-end software and services to improve customer engagement, boost operation...

Renewable Electricity
251-1K
Founded 2016
$82M raised

Description

  • Maintain electronic and hard copy filing systems for applications, rebates, and supporting documents.
  • Enter data into multiple database applications with high accuracy and strong attention to detail.
  • Provide exceptional customer service and handle calls in a customer-centric environment.
  • Communicate and collaborate with other departments to support customer service delivery.
  • Safeguard confidential customer information.
  • Support any program within the department as assigned.
  • Help ensure programs are delivered efficiently and meet program goals and compliance requirements.
  • Manage day-to-day operations related to customer and contractor support.

Requirements

  • Must be located in Arizona.
  • Must be able to work an 8-hour shift between 7:00 am and 6:00 pm as assigned.
  • 2+ years of previous customer service and data entry experience required.
  • Strong self-motivation and organizational skills with the ability to prioritize tasks and manage multiple responsibilities.
  • Exceptional attention to detail, time management, and organizational skills.
  • Ability to meet deadlines while adapting to shifting priorities and evolving business needs.
  • Experience with Microsoft Word, Excel, OneNote, and Teams required.
  • Experience with CRM systems preferred.
  • Excellent written and verbal communication skills.
  • Bachelor’s degree preferred.
  • 2+ years of experience in energy efficiency, sustainability, or project coordination preferred.
  • Experience with utility-sponsored rebate or incentive programs is a plus.
  • Spanish-speaking bilingual candidates preferred.
  • Interest in sustainability and a passion for making a meaningful environmental impact.

Benefits

  • Base salary range of $40,000 to $45,000.
  • Eligible for a discretionary annual bonus.
  • Three weeks of paid vacation annually.
  • Paid holidays.
  • 401(k) retirement plan with employer match.
  • Medical, dental, and vision coverage.
  • Parental leave.
  • Employee assistance program.
  • Commuter benefits and additional supplemental offerings.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Travel Desk & Administrative Officer

TSMG Professional Services

Terry Soot MG is hiring a remote Travel Desk & Administrative Officer to coordinate corporate travel and provide administrative support for projects and clients, with a focus on smooth logistics, accurate reporting, and daily operational efficiency.

5 hours, 37 minutes ago

Engagement Coordinator

True 51-250 Professional Services

True Search is hiring an Engagement Coordinator to support executive search execution and manage the end-to-end client and candidate experience across scheduling, coordination, and search operations.

6 hours, 7 minutes ago

Junior Team Lead - Asian market

TSMG Professional Services

Junior Team Lead for Asian market Seoul Field Projects at a remote contract role overseeing data collection and field operations to support participant recruitment, data quality, and project delivery.

6 hours, 52 minutes ago

Project Coordinator

Distro 11-50 Internet Software & Services

Project & Reporting Associate at a company-wide remote team in Buenos Aires, responsible for managing data flow, reporting, and communication between customers and manufacturing facilities.

Git
8 hours, 22 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers