Senior Product Manager

1 month, 1 week ago
Full-time
Senior
Product Management
Resident Home

Resident Home

Resident Home is a direct-to-consumer company that offers a wide range of home goods products, including mattresses, bed frames, bedroom furniture, and bedding items. With a focus on comfort and quality, Resident Home's brands like Nectar, DreamCloud, ...

Specialty Retail
251-1K
Founded 2017
$157M raised

Description

  • Lead the core commerce platform strategy and execution, delivering scalable solutions with direct business impact.
  • Own the commerce domain end to end, including catalog, cart, pricing, checkout, payments, order lifecycle, and post-purchase experiences.
  • Build foundations for AI-driven and automated commerce experiences, including flexible capabilities through APIs and agentic shopping experiences.
  • Develop and scale internal commerce platforms and tools that improve operational efficiency across Growth, Marketing, Operations, Customer Support, and Data teams.
  • Partner with Engineering and Data teams on system architecture, integrations, scalability, API contracts, and operational infrastructure.
  • Translate complex operational and business needs into scalable systems, workflows, and product capabilities.
  • Lead cross-functional initiatives across multiple stakeholders and drive alignment while balancing competing business needs.
  • Plan and manage engineering sprints to maximize value for customers and the business.
  • Define the scope of features and initiatives and clearly communicate the rationale behind product decisions.
  • Identify opportunities to use automation, AI-driven operational tools, and emerging agentic tools to improve the commerce ecosystem.

Requirements

  • 5+ years of product management experience with end-to-end ownership of complex ecommerce or platform products.
  • Deep experience with ecommerce customer journeys, including catalog, cart, checkout, payments, fulfillment, order lifecycle, and post-purchase experiences.
  • Proven experience building and scaling complex internal platforms, operational systems, and business-critical processes in high-scale environments.
  • Strong ability to lead cross-functional initiatives, balance competing priorities, and drive prioritization across multiple stakeholders.
  • Strong product and systems thinking with the ability to translate operational complexity into scalable product solutions.
  • Experience with AI is required; experience with agentic commerce is a major plus.
  • Experience partnering closely with Engineering and Data teams on architecture, integrations, scalability, and data-driven products.
  • Excellent communication and stakeholder management skills, including influencing leadership and driving alignment across the organization.
  • Highly analytical and metrics-driven, with experience defining KPIs, measuring impact, and driving continuous optimization.
  • Proficiency in English and experience working across global teams.
  • Experience with ecommerce platforms such as Shopify, Magento, or custom commerce infrastructures is a major plus.

Interested in this position?

Apply directly on the company website

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