IT Support Engineer

5 hours, 44 minutes ago
Full-time
Junior
Customer and Technical Support
Remote Recruitment

Remote Recruitment

REMOTE RECRUITMENT is a remote jobs recruitment agency that assists UK based companies with finding the best talent for their needs. We operate as a full service employment agency providing recruitment/staffing for the following specialist fields: Mark...

Professional Services
11-50
Founded 2018

Description

  • Provide second-line IT support through a ticketing system, phone, and remote desktop tools.
  • Diagnose and resolve hardware, software, and connectivity issues.
  • Manage user accounts and permissions in Active Directory and Microsoft 365.
  • Maintain and update IT documentation and asset registers.
  • Escalate complex issues to senior engineers when appropriate.

Requirements

  • 2+ years of IT support experience at 1st or 2nd line level.
  • Solid knowledge of Windows environments and Microsoft 365.
  • Familiarity with networking fundamentals such as DNS, DHCP, and VPN.
  • Strong communication skills and a customer-first attitude.
  • Reliable fibre internet and a dedicated home workspace.
  • Ability to work full-time, permanently remote, during UK hours (09:00–17:00 UK time / 11:00–19:00 SAST).

Benefits

  • Salary of R26,000 per month.
  • Full-time, permanent remote position.
  • Equipment provided.
  • 20 days of paid leave.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Service Desk Engineer (2nd Shift - Bilingual Spanish/English Required)

Protera 251-1K IT Services

Protera Technologies is hiring a bilingual Service Desk Engineer for its 24x7x365 service center to support second-shift incident and request handling across internal teams and customers.

AWS Azure Linux SAP
5 hours, 44 minutes ago

VMware Senior Technical Support Engineer (NSX)

Spinnaker Support 251-1K Internet Software & Services

Spinnaker Support is hiring an experienced VMware L3 Support Engineer to provide global, follow-the-sun technical support for enterprise customers and resolve complex VMware issues.

HTTP Linux Load Balancing Postman REST API Unix Wireshark
5 hours, 44 minutes ago

Bike Passionate: Cowboy Mobile Service Technician - Rotterdam

Cowboy 251-1K Transportation

Cowboy is hiring a freelance on-site bike repair specialist in Rotterdam to perform fast customer visits, diagnose and fix e-bikes, and keep riders moving.

5 hours, 44 minutes ago

Bike Passionate: Cowboy Mobile Service Technician - Hanover

Cowboy 251-1K Transportation

Cowboy is hiring a freelance on-site bike repairer in Hanover to travel to riders, diagnose and fix e-bikes, and deliver a smooth customer experience that gets riders back on the road.

5 hours, 59 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers