Customer Success Specialist

10 hours ago
Full-time
Junior
Customer and Technical Support
Remote Recruitment

Remote Recruitment

REMOTE RECRUITMENT is a remote jobs recruitment agency that assists UK based companies with finding the best talent for their needs. We operate as a full service employment agency providing recruitment/staffing for the following specialist fields: Mark...

Professional Services
11-50
Founded 2018

Description

  • Onboard new clients and ensure a smooth transition from sales to service delivery.
  • Build strong client relationships to increase product adoption and satisfaction.
  • Conduct regular check-in calls, QBRs, and health score reviews for assigned accounts.
  • Proactively identify churn risks and escalate retention issues when needed.
  • Gather client feedback and work with product teams to improve the offering.
  • Track customer success metrics and contribute to team reporting and strategy.

Requirements

  • 2+ years of experience in customer success, account management, or client services.
  • Excellent communication and relationship-building skills.
  • Proficiency with CRM and customer success platforms such as Salesforce or Gainsight.
  • Empathetic, solutions-focused, and proven ability to improve client retention.
  • Self-motivated and able to manage a large portfolio independently from home.
  • Availability to work UK business hours.
  • Based in South Africa or able to work remotely for UK-based clients.

Benefits

  • R27,000 per month salary.
  • 100% remote work arrangement.
  • Career growth and professional development opportunities.
  • Exposure to leading UK businesses and practices.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Clinical Applications Specialist

Symmetrio Professional Services

Symmetrio is hiring a Clinical Applications Specialist for a growing healthcare technology company, where the role supports oncology software customers through onboarding, adoption, optimization, and ongoing clinical and technical support.

9 hours, 45 minutes ago

Family Support Specialist (Spanish-speaking)

Private In-Home Tutoring & Test-Preparation 51-250 Diversified Consumer Services

Fully remote role at a tutoring and student-support organization focused on coordinating student onboarding, retention, outreach, and program operations to keep tutoring matches active and on track.

9 hours, 45 minutes ago

Customer Success Specialist

NoGigiddy 1-10 Professional Services

NoGigiddy is hiring a fully remote Customer Success Specialist to support its gig-worker community by resolving user issues and helping maintain a smooth experience across its platform and channels.

CRM
10 hours ago

Enrollment Specialist, Alberta, Remote

Carewell 51-250 Health Care Providers & Services

Carewell is hiring a remote Enrollment Specialist to support a growing care navigation program by enrolling patients, documenting consent and intake, and helping shape early-stage outreach and scheduling processes.

10 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers