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Dental Receptionist/Scheduler

1 week, 5 days ago
Philippines
Full-time
Junior
Customer Support
Customer and Technical Support
Apply Now
Remote Raven

Remote Raven

Remote Raven connects clients with highly qualified virtual assistants to quickly fill positions, enabling businesses to focus on core activities with no start-up fees.

Professional Services
11-50
View All Jobs 79

Description

  • Schedule new patient, routine, orthodontic, follow-up, same-day, and emergency appointments across all practice locations.
  • Handle inbound and outbound patient communications by phone, text, email, and online channels.
  • Confirm appointments, process reschedules and cancellations, and maintain accurate scheduling records.
  • Make recall and reminder calls to patients due for follow-up or overdue appointments.
  • Maintain full, optimized provider schedules across pediatric dentistry, orthodontics, and anesthesiology services.
  • Provide a warm, professional first point of contact for parents and guardians and answer questions about services, providers, and office logistics.
  • Process new patient registrations and collect demographic, medical, dental, and insurance information.
  • Coordinate referrals and support a smooth intake experience for new patients and families.
  • Verify dental insurance eligibility and benefits, including coverage for common pediatric dental services, co-pays, deductibles, and limitations.
  • Maintain organized patient records, assist with data entry and file management, and support teledentistry scheduling and virtual consultation coordination.

Requirements

  • 1 or more years of experience in a dental, medical, or healthcare front office or receptionist role.
  • Warm, friendly, and patient communication style with a genuine interest in working with families and children.
  • Strong verbal and written communication skills.
  • Highly organized and detail-oriented with the ability to manage a high volume of appointments and communications.
  • Comfortable using dental or medical practice management software.
  • Able to work independently and stay focused in a remote environment during busy call periods.
  • Professional, reliable, and responsive with the ability to provide accurate information quickly.
  • Experience in a pediatric dental, orthodontics, or multi-specialty dental practice (preferred).
  • Dental insurance verification experience, including eligibility checks, benefit breakdowns, and payer portal navigation (preferred).
  • Familiarity with CareStack or a comparable dental practice management platform (preferred).
  • Spanish language proficiency is a significant advantage (preferred).
  • Experience in a multi-location dental or medical practice environment (preferred).
  • This is a full-time role.
  • Up to $6/hr compensation.
  • 100% remote work arrangement.

Interested in this position?

Apply directly on the company website

Apply Now

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