Payments Risk Manager

1 hour, 41 minutes ago
Full-time
Senior
Operations
REIGN

REIGN

REIGN is a premium ad-supported and subscription streaming video on-demand service that offers a curated selection of African American and urban culture-themed content. With a user experience tailored for the urban culture audience, REIGN provides the ...

Media
1-10
Founded 2017

Description

  • Monitor live merchant portfolios for financial, fraud, operational, compliance, chargeback, and processing risks.
  • Analyze transaction volume, velocity, processing trends, refunds, disputes, fraud patterns, and merchant performance.
  • Independently investigate unusual merchant and transaction activity from initial signal through resolution.
  • Document findings and provide data-driven recommendations to Payments leadership.
  • Assess merchant exposure and recommend reserves, funding holds, processing limits, enhanced monitoring, fraud controls, remediation, or escalation.
  • Monitor merchant-level and portfolio-level chargeback and fraud trends and help develop loss-mitigation strategies.
  • Improve risk alerts, monitoring rules, dashboards, reporting, investigation workflows, escalation processes, and automation.
  • Collaborate with Payments, Underwriting, Client Success, Product, Engineering, Operations, and Compliance teams.

Requirements

  • 5+ years of experience in payments risk, merchant risk, transaction monitoring, fraud, acquiring, or related payments functions.
  • Hands-on experience managing risk across high-risk ecommerce portfolios, including DTC, subscription, nutraceutical, digital goods, or similar verticals.
  • Experience monitoring live merchants and transaction-level activity after underwriting and onboarding.
  • Strong investigative, analytical, judgment, root-cause analysis, and financial-exposure assessment skills.
  • Experience analyzing transactions, processing trends, chargebacks, disputes, fraud, and other merchant risk indicators.
  • Strong understanding of merchant acquiring, payment processing, and the payments lifecycle.
  • Practical experience with reserves, funding holds, processing limits, enhanced monitoring, or merchant remediation.
  • Ability to independently manage complex investigations and operate effectively amid ambiguity and changing priorities.
  • Strong written and verbal communication skills in a fast-paced, high-growth environment.
  • Preferred: PayFac, processor, acquirer, ISO, gateway, embedded payments, SQL, BI, automation, AI tools, startup, or risk-team mentoring experience.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Travel & Visa Manager

Eqvilent 11-50 Capital Markets

The Travel & Visa Manager will oversee employee travel and immigration logistics worldwide, ensuring compliant, efficient, and well-supported business travel.

26 minutes ago

Trading Operations Specialist (Americas)

Eqvilent 11-50 Capital Markets

Trading Operations Specialist supporting algorithmic trading activities by performing operational checks, monitoring live trading systems, and escalating issues in a regulated environment.

41 minutes ago

Intake Client Specialist

Mom's Meals 251-1K Family Services

The Intake Client Specialist at Mom’s Meals manages incoming medical documentation and client records in the CRM to support timely, accurate billing and compliance for a nationwide home-delivered meal service.

56 minutes ago

Customer Service & Dispatch Coordinator - (HVAC & Trades)

Pavago IT Services

Pavago is hiring a remote Customer Service & Dispatch Coordinator to manage customer communication, technician scheduling, and field-service operations for a fast-paced U.S.-based HVAC, plumbing, and electrical company.

1 hour, 41 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers