Process & Automation Specialist

4 months, 1 week ago

Reef / Hire with Reef

Reef is a remote hiring and recruitment business that helps companies hire pre-vetted offshore B2B sales talent quickly, typically within 14 days. It focuses on roles such as BDRs, SDRs, appointment setters, account executives, sales admins, sales managers, and head of partnerships, and markets savings versus local SDRs with placement and replacement guarantees.

Design Services
11-50

Description

  • Analyse existing business workflows to identify inefficiencies and opportunities for improvement.
  • Map processes and document how work currently flows across key operational areas.
  • Design and implement automation solutions that reduce manual work and improve efficiency.
  • Build and maintain workflow automations using tools such as N8N, Zapier, Make.com, APIs, and AI tools.
  • Improve the reliability and scalability of processes supporting sales, fulfilment, and internal operations.
  • Test, troubleshoot, and refine automations to ensure they run accurately and consistently.
  • Collaborate with non-technical stakeholders to translate operational needs into technical solutions.
  • Create workflow documentation, SOPs, and process maps to support repeatable operations.
  • Support cross-functional integration across CRMs, communication tools, and operational platforms.

Requirements

  • Excellent spoken and written English.
  • Previous experience in process improvement, operations, automation, or systems implementation.
  • Strong experience with N8N, Zapier, Make.com, APIs, or similar automation platforms.
  • Experience using AI tools such as ChatGPT, Claude, or other AI-powered workflow tools.
  • Ability to analyse business workflows, identify inefficiencies, and translate them into automation solutions.
  • Strong systems thinking and problem-solving ability.
  • Experience documenting workflows, SOPs, and process maps.
  • Comfortable integrating systems across CRMs, communication tools, and operational platforms.
  • High attention to detail and ability to test and maintain reliable automations.
  • Ability to communicate technical concepts clearly to non-technical stakeholders.
  • Fast and reliable internet connection, plus a suitable laptop or desktop and a quiet working environment.

Benefits

  • Competitive salary based on experience.
  • Performance-based bonus structure tied to automation outcomes and efficiency improvements.
  • Opportunity to play a key role in building scalable systems and operational infrastructure.
  • Growth potential as the company expands its automation capabilities.
  • Access to other job opportunities through REEF.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Associate, Network Contracting & Services (Texas + West Region)

Oscar 1K-5K Insurance

Oscar Health is hiring a remote Associate, Network Contracting to negotiate and manage provider agreements, strengthen regional healthcare networks, and support affordable access to quality member care in Arizona, Missouri, or Texas.

16 hours, 18 minutes ago

Client Solutions Operations Specialist

TubeScience 51-250 Media

TubeScience is seeking a remote Client Solutions Operations Specialist to support leaders with executive-ready and client-ready materials, coordination, quality control, and operational follow-through.

16 hours, 18 minutes ago

Sr Peer Review Specialist

American Institute of Physics 251-1K Life Sciences Tools & Services

AIP Publishing is hiring a Senior Peer Review Specialist to support and improve peer review and editorial workflows, vendor operations, and performance across its scholarly journal portfolio.

16 hours, 33 minutes ago

Procurement Coordinator

Woolpert 1K-5K Construction & Engineering

Woolpert is seeking a Procurement Coordinator to support its Global Procurement Team in South Africa through purchase order administration, supplier management, procurement records, and compliance activities in a fully remote role.

17 hours, 3 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers