rediem is a New York-based technology startup that offers an omni-channel loyalty and customer engagement platform. Founded by Regan Plekenpol and Sarah Ganzenmuller, the company focuses on creating personalized, mission-driven experiences that go beyond traditional points-based loyalty programs. With a team of 2-10 employees, rediem operates as an AI-powered Software-as-a-Service (SaaS) platform, having raised $1.2 million in pre-seed funding. The platform provides a comprehensive suite of tools for brands, including personalization features, AI capabilities for shopper insights, and omnichannel engagement strategies. It emphasizes building emotional connections with customers through community-focused initiatives and zero-party data. Brands can manage loyalty programs, mobilize communities with non-transactional rewards, and track engagement metrics to demonstrate ROI. rediem targets purpose-driven brands looking to enhance customer relationships and drive repeat purchases.
Enter your details and select criteria for the jobs you want to receive.
rediem is hiring a Customer Success Manager to own a portfolio of Shopify brand relationships and help them launch, optimize, and grow omnichannel loyalty programs across the company’s platform.
