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Business Consultant, Dedicated Success

3 hours, 32 minutes ago
United States
Full-time
Lead
Consultant
Operations
Salesforce
Apply Now
realtor.com

realtor.com

realtor.com® is a leading online real estate platform that offers a comprehensive range of services including searching for homes for sale, apartments, houses for rent, property values, mortgages, buying advice, market trends, renovation ideas, and dec...

Internet Software & Services
1K-5K
Founded 1995
View All Jobs

Description

  • Manage a portfolio of approximately 25-40 premier strategic accounts and own the success of the book of business.
  • Build deep executive-level relationships with high-value customers and serve as a trusted business partner.
  • Provide personalized consultation based on customers’ operations, systems, data, and business goals.
  • Oversee the full post-sale lifecycle, including implementation, training, ongoing support, escalations, and renewals.
  • Retain and grow revenue through account management and enterprise-wide renewal efforts.
  • Travel approximately 10% of the time for conferences, events, and customer engagement.
  • Execute against company initiatives and corporate OKRs.
  • Collaborate across Sales, Product, Marketing, Technology, Operations, and Finance to support customer needs.
  • Develop expertise in Realtor.com business processes, products, and enterprise systems.
  • Recommend and implement enhancements that improve customer experience and drive revenue.

Requirements

  • Bachelor’s degree.
  • 8 years of account management experience with key or major accounts.
  • Excellent verbal and written communication skills.
  • Ability to work with PCs, the internet, and Microsoft Word, Excel, and Outlook.
  • Experience with Salesforce.
  • Knowledge of the real estate industry.
  • Experience with technical customer support.
  • Strong relationship-building skills with executive-level stakeholders.
  • Ability to manage schedules and priorities independently as a self-starter.
  • U.S.-based remote role with approximately 10% required travel.

Benefits

  • Annual OTE of $112,000 - $135,000 USD.
  • Competitive medical, Rx, dental, and vision coverage.
  • Family-forming benefits.
  • 13 paid holidays and flexible time off.
  • 8 hours of paid volunteer time off.
  • Immediate eligibility in the 401(k) plan with 3.5% company match.
  • Tuition reimbursement for degreed and non-degreed programs.
  • 1:1 personalized financial planning sessions.
  • Student debt retirement savings match program.
  • Free snacks and refreshments in office locations.

Interested in this position?

Apply directly on the company website

Apply Now

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