Medical Virtual Assistant (with Simple Practice EMR experience)

8 hours, 33 minutes ago
Full-time
Junior
Customer and Technical Support
QuickTeam

QuickTeam

QuickTeam Solutions is a leading provider of virtual employees for businesses of all sizes. Our highly trained virtual employees help companies save time and money by offering a wide range of services such as support agents, virtual assistants, project...

Professional Services
1-10
Founded 2022

Description

  • Manage patient records accurately and efficiently in Simple Practice EMR.
  • Update new patient information, medical history, and treatment plans.
  • Respond to patient inquiries by phone, email, or chat in a timely and professional manner.
  • Explain services and onboarding expectations to new patients.
  • Assist with appointment scheduling, calendar management, and follow-up care coordination.
  • Collaborate with medical billing teams to support accurate coding and billing information.
  • Maintain patient confidentiality and follow HIPAA regulations.
  • Coordinate closely with the team to ensure smooth communication and workflow.

Requirements

  • Previous experience as a Medical Virtual Assistant or in a similar role is preferred.
  • Proficiency with Simple Practice EMR.
  • Strong understanding of medical terminology and documentation.
  • Excellent verbal and written communication skills.
  • Ability to explain complex medical concepts clearly and concisely to patients.
  • Strong organizational skills and attention to detail for accurate record-keeping and data entry.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Proven customer service skills and ability to maintain professional relationships with patients and healthcare professionals.
  • Ability to work independently and collaboratively in a remote team.
  • Familiarity with medical billing and coding processes is a plus.

Benefits

  • Full-time schedule of 30 to 40 hours per week.
  • Salary of $5 per hour.
  • Remote work opportunity supporting healthcare professionals.
  • Opportunity for long-term placement with client companies through QuickTeam.

Interested in this position?

Apply directly on the company website

Apply Now

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