Medical Virtual Assistant (Bilingual - Creole & English)

5 months, 2 weeks ago
Part-time
Junior
Customer and Technical Support
QuickTeam

QuickTeam

QuickTeam Solutions is a leading provider of virtual employees for businesses of all sizes. Our highly trained virtual employees help companies save time and money by offering a wide range of services such as support agents, virtual assistants, project...

Professional Services
1-10
Founded 2022

Description

  • Communicate with patients in Creole and English via phone, email, and video calls.
  • Schedule and manage patient appointments.
  • Handle patient intake and update medical records in EHR systems.
  • Verify insurance information and assist with basic billing or referrals.
  • Support telehealth workflows and related documentation.
  • Follow up with patients regarding appointments, prescriptions, and care instructions.
  • Coordinate with healthcare providers and clinic staff.
  • Maintain confidentiality and follow healthcare privacy standards.

Requirements

  • Fluent in Creole and English, both spoken and written.
  • Previous experience as a Medical Virtual Assistant, Healthcare VA, or Medical Office Staff.
  • Comfortable speaking with patients and handling video calls.
  • Familiarity with EHR/EMR systems.
  • Knowledge of medical terminology and healthcare workflows.
  • Strong organizational and communication skills.
  • Ability to work U.S. business hours / EST hours.
  • Reliable internet connection and a professional home office setup.
  • Quiet workspace suitable for patient communication.

Benefits

  • Part-time schedule of 20 to 30 hours per week.
  • Hourly pay of $7.00 to $9.00 depending on experience.
  • Remote work arrangement.
  • Work aligned with EST hours.

Interested in this position?

Apply directly on the company website

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