Medical VA (Spanish Bilingual)

2 months, 3 weeks ago
Full-time
Junior
Customer and Technical Support
QuickTeam

QuickTeam

QuickTeam Solutions is a leading provider of virtual employees for businesses of all sizes. Our highly trained virtual employees help companies save time and money by offering a wide range of services such as support agents, virtual assistants, project...

Professional Services
1-10
Founded 2022

Description

  • Answer phones and take detailed messages.
  • Communicate with patients and doctors.
  • Schedule and manage appointments.
  • Translate documents and provide language interpretation as needed.
  • Assist with medical billing and insurance verification.
  • Maintain patient records with accuracy and confidentiality.
  • Provide general administrative support to the medical team.

Requirements

  • Must be located in the Philippines.
  • Fluent in both Spanish and English with excellent verbal and written communication skills in both languages.
  • Full-time availability of 30 to 40 hours per week.
  • Willingness to work EST hours.
  • Client success or client-facing experience.
  • Customer service experience.
  • Previous experience as a medical virtual assistant or in a similar role.
  • Familiarity with Simple Practice.
  • Proficient in using electronic medical record (EMR) systems.
  • Strong attention to detail and accuracy in record-keeping and documentation.
  • Ability to prioritize tasks and work independently.
  • Excellent customer service skills and ability to maintain professional relationships with patients and healthcare professionals.
  • Willingness to learn and adapt to new technologies and processes.

Benefits

  • $7.00 per hour pay rate.
  • Full-time schedule of 30 to 40 hours per week.
  • Opportunity to work with a US medical practice.
  • Long-term team placement through QuickTeam.

Interested in this position?

Apply directly on the company website

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