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Flight Support Engineer - Night Shift (Brazil)

1 month, 1 week ago
Brazil
Full-time
Mid Level
Technical Support Engineer
Customer and Technical Support
C++ Git Linux Python
Apply Now
Pyka

Pyka

Pyka revolutionizes aviation with autonomous electric aircraft for industries, starting with agriculture, for safer, targeted, and eco-friendly transportation.

Aerospace & Defense
11-50
Founded 2017
$14M raised
View All Jobs 3

Description

  • Travel to commercial deployment sites in Brazil to support flight testing, customer success, and product support.
  • Serve as Pilot in Command or Ground Control Operator of experimental and developmental unmanned aircraft.
  • Lead or participate in ground and flight test events as Test Conductor or Test Crew member.
  • Ensure continuous operations at customer sites by identifying, troubleshooting, and fixing issues on-site and remotely.
  • Participate in night-shift customer technical support on-call rotations from 9pm to 5am BRT.
  • Recommend new features, design changes, and operational improvements to the design team.
  • Triage software and hardware bugs and escalate critical issues to the appropriate engineering teams.
  • Manage complex logistics in support of flight operations.
  • Work closely with internal operators and customers to support successful commercial operations.

Requirements

  • Ability to work from 9pm to 5am BRT.
  • Based in Brazil.
  • After four weeks of initial training, ability to spend up to 50% of time deployed at customer sites.
  • Technical knowledge is required; an engineering degree is not required.
  • Preferably experience with flight operations involving manned aircraft or UAVs.
  • Experience flying fixed-wing UAVs, model aircraft, or large multirotors is preferred.
  • Experience with ground control and mission planning software is preferred.
  • Experience with mechanical and electrical systems, assembly, and troubleshooting is preferred.
  • Basic high-voltage safety knowledge and comfort working on 120 VDC, 20–30 kW systems is preferred.
  • Familiarity with Linux, command-line usage, git, Python, and C++ is preferred.
  • Proficient in Portuguese and excellent written and verbal communication skills in English are preferred.
  • Experience visualizing and analyzing data logs is preferred.
  • Knowledge of aircraft systems and manuals is preferred.
  • Experience interacting with customers in high-pressure operations is preferred.
  • Independent, motivated, self-directed, and able to manage time with extreme attention to detail.
  • Willingness to travel around the country and spend several weeks working independently.

Benefits

  • Equity.
  • Paid expenses and meals.
  • Health and dental plans.
  • Life insurance.

Interested in this position?

Apply directly on the company website

Apply Now

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