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Sysadmin IT/HelpDesk

1 hour, 42 minutes ago
United States
Full-time
Junior
Technical Support Engineer
Cybersecurity
Bash Cybersecurity Python
Apply Now
VulnCheck

VulnCheck

VulnCheck offers cutting-edge vulnerability intelligence to outpace adversaries, empowering defenders with crucial insights to focus on critical vulnerabilities worldwide.

Internet Software & Services
11-50
Founded 2021
View All Jobs 9

Description

  • Serve as the primary point of contact for internal IT and helpdesk requests for a fully remote workforce.
  • Troubleshoot hardware, software, account, and connectivity issues.
  • Own employee onboarding and offboarding, including account, device, and application provisioning and deprovisioning.
  • Manage user accounts, groups, and role-based permissions across core business systems.
  • Administer endpoint and device management policies to keep laptops and devices aligned with security and compliance baselines.
  • Partner with the VP of Information Security on access reviews, evidence collection, and least-privilege practices.
  • Develop and deliver new hire IT orientation, security awareness basics, and employee how-to documentation.
  • Maintain accurate documentation for IT processes, account inventories, and asset tracking.
  • Support light security operations and flag anomalies for the VP of Information Security.
  • Identify recurring issues and propose process or automation improvements.

Requirements

  • 2-4 years of experience in systems administration, IT support, or a helpdesk role.
  • Experience supporting a remote or distributed workforce.
  • Hands-on experience with user and account lifecycle management across SaaS and cloud platforms.
  • Familiarity with identity and access management concepts such as SSO, role-based permissions, and least privilege.
  • Experience administering an MDM or endpoint management solution such as FleetDM, Jamf, Intune, or similar.
  • Comfort working with Google Workspace or a comparable business productivity suite.
  • Strong written communication skills for clear documentation and training materials.
  • Ability to work independently and manage competing requests in a remote-first, fast-paced environment.
  • Exposure to AWS IAM or other cloud provider access management is preferred.
  • Experience supporting compliance programs such as SOC 2 or Cyber Essentials, or working with tools like Drata, is preferred.
  • Familiarity with basic scripting such as Bash or Python to automate routine tasks is preferred.
  • Prior experience improving onboarding/offboarding checklists or IT runbooks is preferred.

Benefits

  • Unlimited PTO.
  • 401(k) plan with company match.
  • Comprehensive healthcare coverage.
  • Generous paid parental leave.
  • Remote-friendly work environment with flexibility.
  • Expense reimbursement for cell phone and internet.
  • Ongoing professional development, coaching, and learning resources.
  • Opportunities for career advancement within a fast-growing team.

Interested in this position?

Apply directly on the company website

Apply Now

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