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Senior CRM Specialist

2 hours, 4 minutes ago
Philippines
Full-time
Senior
Email Marketing Manager
Marketing and Growth
Linear Webflow
Apply Now
PushPress

PushPress

PushPress is a top-rated gym management software that provides automated solutions for fitness businesses. With features like billing, membership management, workout tracking, and lead engagement, PushPress aims to simplify and streamline gym operation...

Hotels, Restaurants & Leisure
51-250
Founded 2011
$12M raised
View All Jobs 9

Description

  • Build and configure GoHighLevel sub-accounts for new clients using standardized templates and SOPs.
  • Customize each client account for service types, lead capture flows, follow-up sequences, and staff notification logic.
  • Set up, test, and verify triggers, workflows, automations, pipelines, and integrations before handoff.
  • Manage multi-location account structures and ensure clean separation and consistent configuration across locations.
  • Register every new client for A2P 10DLC messaging compliance, including brand and campaign submissions, status tracking, and resubmissions after rejections.
  • QA your own work against defined checklists before each handoff and document issues clearly in the relevant ticket.
  • Stay current on GHL product releases, policy changes, UI updates, and carrier rule changes, and flag process impacts to the team.
  • Serve as the internal GHL resource by troubleshooting issues, identifying failure points, and recommending SOP improvements.
  • Update existing client GHL accounts with new features, workflow additions, and product improvements after launch.
  • Handle bug tickets by reproducing issues, opening support cases with GHL, tracking resolutions, and communicating status to stakeholders.
  • Manage snapshot imports and exports, account transfers and migrations, and phone number ports in and out of GHL.
  • Coordinate closely with the website build team and communicate blockers, status updates, and scope changes in Linear.

Requirements

  • Hands-on GoHighLevel experience building and configuring sub-accounts from scratch.
  • Experience with GHL pipelines, automations, triggers, contact workflows, and integrations.
  • A2P / 10DLC compliance experience, including brand and campaign registration and carrier rejections.
  • Strong troubleshooting ability to isolate failures and identify root causes before escalating.
  • Meticulous attention to detail and a systematic approach to CRM configuration.
  • Strong SOP discipline and willingness to follow documented processes exactly.
  • Clear written English for documentation, issue notes, and status updates.
  • Experience with GHL's API, webhooks, or custom integrations (nice to have).
  • Familiarity with Webflow and website handoffs (nice to have).
  • Background working with fitness businesses, gym software, or boutique fitness operators (nice to have).
  • Experience with PushPress or similar gym management platforms (nice to have).

Benefits

  • Fully remote, async-friendly work environment.
  • Above-market compensation with competitive pay for your region.
  • Contractor structure.
  • Established systems and structured workflows instead of a chaotic build-from-scratch environment.
  • Visible impact on client launches and day-one CRM performance.
  • AI-native operation with automation and tooling built into the team’s workflow.
  • Room to grow into automation strategy, tooling improvements, and senior CRM ownership.

Interested in this position?

Apply directly on the company website

Apply Now

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