Claims Adjuster II

1 week, 1 day ago
Full-time
Junior
Customer and Technical Support
Protective Life

Protective Life

Protective Life Insurance Company offers financial security through insurance and investment products, serving people and protecting families for over a century.

Insurance
1K-5K
Founded 1907

Description

  • Process inbound claim contacts from dealers, repair facilities, sales agents, contract holders, and other applicable channels.
  • Manage queue contacts from claims queues, email, and chat channels for internal and external customers.
  • Respond to requests from managers and the lead adjuster as needed.
  • Communicate with vendors throughout the claim adjudication process.
  • Assist with claim estimation or cost comparison using vendors when assigned.
  • Complete other duties delegated by management.

Requirements

  • Working knowledge of the service contract, insurance, or automotive industry.
  • Proficiency working in a claims or automotive environment.
  • Excellent verbal and written communication skills.
  • Ability to communicate effectively with internal and external stakeholders.
  • 1-2 years of experience in a fast-paced automotive, insurance, or claims environment.
  • Some automotive experience in a service department as a technician, service writer, or warranty administrator.
  • High school diploma or equivalent required.
  • Automotive training or experience preferred.
  • Some college preferred.
  • Similar work experience may be accepted in lieu of education.
  • ASE mechanical certifications are a plus.

Benefits

  • Remote/work-from-home opportunity, unless commuting to a Protective office within reasonable distance.
  • Comprehensive health, dental, and vision insurance.
  • Mental health benefits and an employee assistance program.
  • Paid time off, paid parental leave, short-term disability, and a cultural observance day.
  • 401(k) plan with company matching.
  • Pension plan.
  • Contributions to healthcare accounts.
  • ProHealth Rewards program with cash rewards for improving wellbeing.

Interested in this position?

Apply directly on the company website

Apply Now

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