RemoteLeaf Logo
Log in Sign up

Training Success Specialist, Denmark

1 hour, 21 minutes ago
Denmark
Full-time
Entry Level
Customer Success
Customer and Technical Support
Apply Now
Prosci

Prosci

Prosci is a global leader in change management solutions, offering research-based tools, training, and consulting services to help organizations effectively manage the people side of change. With a focus on the Prosci ADKAR Model and a proven track rec...

Professional Services
251-1K
Founded 1994
View All Jobs 7

Description

  • Partner with the instructor to deliver an engaging classroom experience for participants in virtual and in-person courses.
  • Prepare training venues and liaise with catering staff for in-person sessions.
  • Build rapport with course attendees and respond to questions and needs during and after training.
  • Become a subject matter expert on the Prosci digital tools and provide practical guidance to users.
  • Stay current on Prosci solutions, training offerings, and thought leadership to support business development conversations and handoffs to the growth team.
  • Coordinate with operations colleagues to complete all pre-course, in-course, and post-course activities efficiently.
  • Analyze participant feedback and performance metrics to support continuous improvement of training programs.
  • Collaborate with participants from global organizations on change strategies and implementation plans.
  • Support cross-functional internal projects, including marketing webinars, blog posts, and research projects.

Requirements

  • Comfortable speaking to groups and facilitating group activities.
  • Intellectually curious and self-starting.
  • Excellent time management and organizational skills.
  • Adaptable, flexible, and able to problem-solve.
  • Professional proficiency in spoken and written Danish, Norwegian, Swedish, and English.
  • Strong attention to detail with the ability to maintain a big-picture view.
  • Warm, responsive, and friendly communication style with a genuine interest in people.
  • Good working knowledge of MS 365, online meeting platforms, and CRM systems.
  • Team player who can work collaboratively with others.
  • Professional competency in other European languages such as French, German, or Spanish is preferred.
  • Previous experience managing or hosting small-scale events is preferred.
  • Degree-level education or equivalent experience in customer service is preferred.
  • Experience in project work, learning and development, or adult learning is useful.
  • Understanding of EU and UK data protection regulations related to managing and storing personal and professional data is preferred.
  • Regular travel of approximately 80% across the Scandinavian region and other European countries, including overnight stays, is required.
  • Ability to work from client sites, training venues, and a remote home-working setup with quiet space and reliable bandwidth.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Maple

Bilingual Client Success Associate (Channel Partnerships) (French/English)

Maple 51-250 Health Care Providers & Services

Maple is hiring a bilingual Client Success Associate to manage the operational success of channel partnership portfolios for virtual care programs across Canada.

Canada Full-time Mid Level Customer Success Partnerships Manager
$68k-$79k
CRM Salesforce
41 minutes ago
Qonto

Customer Onboarding Officer - German market 🇩🇪

Qonto 1K-5K Banks

Qonto is hiring a Customer Onboarding Officer for the German market in Belgrade or remotely within Serbia to support German business customers through account opening, validation, and onboarding.

Serbia Full-time Junior Customer Success Operations Specialist
1 hour, 6 minutes ago
Twilio

Fast Track Operations Specialist 2

Twilio 5K-10K Diversified Telecommunication Services

Twilio is hiring a remote Fast Track Onboarding Specialist in Colombia to support global A2P customer onboarding and help strategic customers meet SLA-driven go-to-market timelines.

Colombia Full-time Junior Customer Success Operations Specialist
Twilio
1 hour, 31 minutes ago
Sapsol Technologies

SAP Project-Based Learning & Consulting Experience Program

Sapsol Technologies 51-250 Internet Software & Services

SAPSOL Technologies Inc. is offering a remote SAP Project-Based Learning & Consulting Experience Program through its Product Innovation Lab to provide practical exposure to SAP S/4HANA implementation and consulting workflows.

Canada Junior Program Manager Training Specialist
SAP
1 hour, 36 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers