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Contractor- Patient Recruitment Specialist (East Coast, U.S.)

10 hours, 10 minutes ago
United States
Contract
Mid Level
Lead Generation Specialist
Customer and Technical Support
Apply Now
Profound Research

Profound Research

Profound Research specializes in connecting individuals with clinical trials by providing a comprehensive database of studies and accessible sites across various therapeutic areas and geographies, facilitating participation in research opportunities.

Professional Services
1-10
Founded 2010
View All Jobs 3

Description

  • Conduct high-volume outbound outreach to prospective vaccine and flu trial participants.
  • Respond promptly and professionally to inbound patient inquiries and recruitment leads.
  • Pre-screen potential participants against study-specific eligibility criteria and document responses accurately.
  • Schedule qualified participants for screening visits and coordinate next steps with site and study teams.
  • Follow up with patients to improve show rates, maintain engagement, and reduce participation barriers.
  • Maintain accurate records across CTMS, scheduling tools, screening logs, and recruitment platforms.
  • Track outreach activity, patient responses, scheduling status, and recruitment metrics.
  • Communicate participant status, recruitment progress, and issues to leadership, site teams, coordinators, and support staff.
  • Apply clinical research protocols, Good Clinical Practice, FDA regulations, and internal policies during patient interactions and documentation.
  • Assist with obtaining medical records to confirm potential participant eligibility.

Requirements

  • Experience in patient recruitment, call center operations, clinical research support, healthcare customer service, sales, or another high-volume outreach environment.
  • Strong professional phone presence and ability to build trust quickly with prospective participants.
  • Experience handling both inbound and outbound patient communication.
  • Empathetic, patient, and clear communication skills with strong attention to study-specific accuracy.
  • Strong attention to detail and ability to document information across multiple systems.
  • Comfort with medical terminology and protocol-driven eligibility questions.
  • Technical aptitude with databases, scheduling tools, spreadsheets, CTMS platforms, or patient tracking systems.
  • Ability to work independently in a remote environment while maintaining communication with the recruitment team.
  • Prior clinical research or patient engagement experience preferred.
  • Experience with vaccine, infectious disease, or high-enrollment trials; GCP/FDA-regulated environments; or recruitment platforms preferred. An associate’s degree or healthcare background such as CNA or medical assistant is also preferred.

Benefits

  • 1099 independent contractor opportunity with variable contract duration and workload based on study needs.
  • Potential consideration for a full-time position, although conversion is not guaranteed.
  • Remote or hybrid work environment with team collaboration.
  • Competitive compensation, health insurance, PTO, retirement plan, and professional development support.
  • Training, certification support, and ongoing education.
  • Opportunities for leadership growth and cross-functional exposure across the clinical research lifecycle.

Interested in this position?

Apply directly on the company website

Apply Now

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