Network Engineer

2 months ago
Full-time
Senior
DevOps and Infrastructure
ProArch

ProArch

At ProArch, we help our clients accelerate growth and mitigate risk with IT services, cybersecurity services, application development, cloud computing, and data analytics. ProArch was founded on the belief that a future where change is ‘business as usu...

Internet Software & Services
251-1K
Founded 2006

Description

  • Act as an L2/L3 escalation engineer for complex network incidents from the GSC/NOC team.
  • Manage and support cloud infrastructure with a focus on Azure networking services and Azure AD administration.
  • Monitor, troubleshoot, and resolve issues involving firewalls, routing and switching, VPN connectivity, and network segmentation controls.
  • Configure, manage, and support enterprise firewall platforms such as Barracuda CloudGen Firewalls and FortiGate Firewalls.
  • Design and manage IP addressing and network topology, including subnet masks, CIDR calculations, VLAN planning, and NAT configurations.
  • Support secure remote connectivity through site-to-site VPNs, client-to-site VPNs, and IPSec/SSL VPN tunnels.
  • Create and maintain network diagrams, technical documentation, runbooks, and SOPs.
  • Participate in major incident bridges and drive root cause analysis for P1/P2 incidents.
  • Collaborate with Cloud, Security, Server, and architecture teams during cross-domain and hybrid infrastructure work.
  • Perform network changes, tuning, patching, upgrades, and ticket management in line with change management processes, KPIs, and SLAs.

Requirements

  • Bachelor’s degree in Computer Science, IT, or a related field.
  • 5–10 years of experience in networking, cloud administration, or related IT infrastructure roles.
  • Relevant certifications such as CCNA, CCNP, or equivalent.
  • Experience with cloud infrastructure support and Azure AD administration.
  • Strong fundamentals in TCP/IP, routing and switching, subnetting, VLANs, and NAT.
  • Experience with Azure networking and VPN connectivity.
  • Hands-on experience with at least one major firewall platform, such as Barracuda CloudGen Firewalls or FortiGate Firewalls.
  • Familiarity with ITSM tools and structured incident management.
  • Strong troubleshooting and problem-solving skills.
  • Clear verbal and written communication skills.
  • Team-oriented mindset with a willingness to mentor others.
  • Experience with ticket management, escalation handling, and KPI/SLA performance tracking.

Benefits

  • Flexible work schedules and work-life harmony.
  • Career Pathways for professional growth and progression.
  • Inclusive, respectful, and collaborative workplace culture.
  • Employee appreciation programs recognizing strong performance.
  • Opportunities to participate in volunteer efforts and charitable initiatives.

Interested in this position?

Apply directly on the company website

Apply Now

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