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System & Network Engineer (Level-I)

1 month ago
South Africa
Full-time
Mid Level
Network Engineer
DevOps and Infrastructure
Active Directory Azure Cisco DHCP DNS Fortinet Juniper Palo Alto TCP/IP Windows Server
Apply Now
Prime System Solutions

Prime System Solutions

Prime System Solutions delivers tailored IT Solutions and Support to help businesses grow, streamline operations, and scale with confidence across industries.

Internet Software & Services
View All Jobs 4

Description

  • Administer and maintain client network infrastructures including routers, switches, firewalls, and wireless technologies from vendors such as Cisco, SonicWall, Palo Alto, Juniper, F5, HP, and Aruba.
  • Manage and maintain server environments both on-premises and in the cloud using Windows Server (2008–2022) and virtualization technologies (VMWare, Hyper-V).
  • Support and administer Microsoft 365, Active Directory, and Azure environments, including user and group management, group policies, and cloud services administration.
  • Implement, configure, and maintain firewalls and VPN solutions (e.g., Cisco AnyConnect, Meraki, SonicWall, Fortinet) to ensure secure remote access and data protection.
  • Monitor, configure, and manage security protocols including intrusion detection/prevention systems, firewalls, and anti-virus solutions; perform vulnerability scans, patch management, and security assessments.
  • Provide Level 1 and Level 2 technical support using remote management tools to diagnose and resolve system, network, and application issues with minimal client disruption.
  • Administer VMWare environments, including installation, configuration, maintenance, and performance tuning of virtual servers.
  • Collaborate with internal and external teams, use ticketing systems (ConnectWise, Kaseya, ServiceNow) to track and resolve support requests, and ensure thorough documentation of configurations and troubleshooting.
  • Proactively monitor network and system performance with monitoring tools and provide regular reports on system performance, uptime, and security incidents; develop and support disaster recovery and business continuity plans.

Requirements

  • 3+ years of experience as a System and Network Administrator installing, configuring, maintaining, and troubleshooting network and data center technologies.
  • 2+ years of experience in a helpdesk or technical support role providing frontline support and resolving issues via ticketing systems.
  • Expertise in Microsoft 365, Active Directory, and Azure cloud platforms, including advanced user/group management, permissions, and cloud services administration.
  • In-depth knowledge of firewall technologies and VPN solutions such as Cisco AnyConnect, Meraki, SonicWall, and Fortinet, with hands-on configuration and troubleshooting experience.
  • Strong proficiency in VMWare and virtualization platforms, including virtual machine setup, maintenance, and performance tuning; familiarity with Hyper-V is a plus.
  • Experience managing Windows desktop and server environments (2008–2022), including patch management, updates, and system hardening.
  • Proficiency with ticketing and remote management tools such as ConnectWise, Kaseya, and ServiceNow.
  • Solid understanding of networking protocols including TCP/IP, DNS, DHCP, and VPN configurations.
  • Strong problem-solving skills with the ability to work efficiently in a fast-paced, multi-client environment and manage multiple client systems simultaneously.
  • Preferred: experience with monitoring and network management tools, disaster recovery planning and implementation, and relevant certifications (e.g., MCSA, CCNA, VCP).

Interested in this position?

Apply directly on the company website

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