Project Engineer

6 months ago
Full-time
Junior
Project and Program Management
Prime System Solutions

Prime System Solutions

Prime System Solutions delivers tailored IT Solutions and Support to help businesses grow, streamline operations, and scale with confidence across industries.

Internet Software & Services

Description

  • Assist in executing IT projects, including hardware and software implementations, network upgrades, and system migrations.
  • Stage and deploy technology such as desktops, laptops, POS systems, server hardware, and networking equipment.
  • Install hardware at customer sites and support software installations, including hypervisors and operating systems.
  • Migrate and support customer-specific applications during project implementations.
  • Work with project managers to define tasks, timelines, and completion targets.
  • Provide clients with updates, manage expectations, and offer technical support throughout project work.
  • Accurately record time entries against tickets and tasks using the company’s ticketing system.
  • Create and maintain project documentation, including technical specifications, configurations, and support materials.
  • Collaborate with senior engineers, sales, support, and other internal teams to coordinate project delivery.
  • Perform additional duties as assigned to support organizational success.

Requirements

  • Basic knowledge of Microsoft Server, including Group Policy, Active Directory, DNS, and DHCP.
  • Understanding of server hardware, including RAID and iDRAC technologies.
  • Basic knowledge of networking, including wireless, wired networks, switches, and firewalls.
  • Basic knowledge of Microsoft 365 products and services.
  • Basic knowledge of backup concepts and how backups work.
  • Experience with Azure cloud technologies and virtualization platforms, including VMware ESXi and Microsoft Hyper-V.
  • Familiarity with backup platforms such as Veeam and Datto is a bonus.
  • Experience with ticketing systems is a bonus.
  • Strong customer service skills.
  • Ability to participate in a rotating on-call program.
  • Ability to act as a trusted advisor and communicate effectively with non-technical clients.
  • Ability to adapt to a rapidly changing environment, manage competing demands, and work under pressure.

Interested in this position?

Apply directly on the company website

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