MLR Operations/Marketing Lead (Pharmaceuticals)

5 hours, 30 minutes ago
Full-time
Lead
Marketing and Growth
Power Digital Marketing

Power Digital Marketing

Power Digital Marketing is a full-service digital marketing agency that specializes in creating innovative, data-driven marketing strategies to enhance brand presence and drive measurable growth across various service sectors.

Media
251-1K
Founded 2012

Description

  • Stand up, document, and continuously improve the MLR operations methodology and workflows.
  • Build, lead, and coach a small operations team, including offshore executors.
  • Own the Veeva Vault PromoMats environment, including claims library architecture, modular content strategy, reference stewardship, and 2253 submission packaging.
  • Serve as the senior operational partner to client medical, legal, and regulatory stakeholders.
  • Align review processes with client teams to protect launch timelines and reduce bottlenecks.
  • Establish the workflow between creative and media teams and client reviewers so compliance is addressed before assets enter review.
  • Employ AI technologies to improve and optimize business processes.
  • Leverage Power Digital’s Nova ecosystem within the department.
  • Define, track, and report throughput and cycle-time metrics that demonstrate operational performance.
  • Perform other related duties as assigned.

Requirements

  • 7+ years of experience in pharmaceutical or healthcare promotional operations.
  • Prior experience standing up or scaling an MLR or promotional review function.
  • Deep admin-level Veeva Vault PromoMats expertise, including configuration, workflows, claims library design, and modular content.
  • People leadership experience managing or mentoring direct reports and/or offshore teams.
  • Strong command of FDA OPDP guidance and 21 CFR 202, including fair balance, ISI placement, branded vs. unbranded vs. disease-awareness rules, and 2253 filing.
  • Proven track record of compressing review cycle times and increasing content throughput at scale.
  • Comfort leading process conversations directly with client medical, legal, and regulatory leadership.
  • Veeva PromoMats certification is a plus.
  • Agency-side pharma experience is preferred.
  • Experience building offshore or managed-services delivery models is preferred.

Benefits

  • Base salary plus commission opportunities.
  • Medical, dental, and vision insurance with up to 100% employer contribution toward the employee monthly premium.
  • 401(k) plan with 4% employer match.
  • Unlimited Time Off available on day one.
  • Up to 4 hours per quarter of paid Volunteer Time Off.
  • Fully flexible work environment: remote, in-office, or hybrid.
  • One-time $100 WFH stipend included in the first paycheck.
  • Employee Assistance Program (EAP).
  • 12 U.S. national holidays plus 2 mental health recharge days per year.
  • Ongoing employee development programs for personal and professional growth.
  • Quarterly awards with prize money and recognition.
  • Opportunities to participate in company DEI initiatives.

Interested in this position?

Apply directly on the company website

Apply Now

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