Implementations Engineer

4 weeks ago
Full-time
Mid Level
Project and Program Management
Portless

Portless

Portless is a direct fulfillment platform and third-party logistics (3PL) provider based in Shenzhen, China. It specializes in helping eCommerce brands ship orders directly from Asian manufacturing hubs to customers worldwide. By operating a 170,000 sq. ft. fulfillment center near factories, Portless significantly reduces lead times to as little as 5-6 days, offering a domestic-like experience for international shipments. The company provides a range of services, including direct fulfillment with local packaging and custom branding, and delivers to over 55 countries using domestic last-mile carriers. Portless integrates seamlessly with eCommerce platforms like Shopify and WooCommerce, and offers features such as tariff deferment guidance and high pick-and-pack accuracy. With no minimum order requirements, Portless supports brands in scaling efficiently by fulfilling actual demand post-production. The company has shipped 2.9 million packages globally and is recognized for its innovative approach to logistics, helping midmarket DTC brands expand internationally.

logistics & supply chain
11-50
$18M raised

Description

  • Lead the end-to-end merchant onboarding process with personalized, white-glove project management.
  • Develop and execute implementation plans to keep launches on time and within scope.
  • Maintain proactive stakeholder communication and flag risks or delays early.
  • Lead integration of client ERP, OMS, and related systems with Portless using API and EDI protocols.
  • Oversee SKU and inventory data migration, including format mapping and validation for accuracy.
  • Troubleshoot setup issues across Shopify configurations and custom integrations.
  • Partner with Operations to validate warehouse workflows for receiving, picking, and packing.
  • Coach merchants on labeling, product best practices, and inbound routing requirements.
  • Ensure pack stations, replenishment strategies, and other operational setups are ready for launch.
  • Lead go-live readiness, create merchant-specific SOPs and technical documentation, and hand off to Hypercare and Customer Success.

Requirements

  • Fluent English with exceptional communication and presentation skills.
  • 3+ years of experience in implementation, onboarding, or warehouse technology roles.
  • Deep understanding of APIs, EDI standards, and WMS/OMS/ERP configurations.
  • Strong logistics knowledge, including inventory management, bonded and non-bonded requirements, and e-commerce fulfillment.
  • Advanced analytical and problem-solving skills, including data manipulation with Excel or SQL.
  • Ability to work with extreme ownership in a kind-and-caring team environment.
  • Strategic and adaptable mindset with the judgment to drive measurable value for merchants.
  • Meticulous attention to detail and comfort operating in a fast-paced 0-to-1 environment.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Business Technology Specialist

Inspiroz 51-250 Internet Software & Services

Inspiroz is hiring a Business Technology Specialist to support a fast-growing commercial property management client by coordinating and executing technology integrations for newly acquired offices nationwide.

2 hours, 45 minutes ago

Onboarding Consultant II, Retail Multilingual Onboarding (Spanish)

Toast 1K-5K Hotels, Restaurants & Leisure

Toast is hiring a Multilingual Onboarding Consultant to support Spanish-speaking retail customers through implementation and early adoption of its POS platform.

Asana Salesforce
3 hours, 28 minutes ago

Professional Services - SkillBridge Intern

Zscaler 1K-5K Internet Software & Services

Zscaler is hiring a remote Professional Services SkillBridge Intern to support customer deployment projects within its global Customer Success organization.

Active Directory AWS Azure GCP SAML
7 hours, 1 minute ago

Installation Technician

Unlimited Technology 51-250 Professional Services

Unlimited Technology is hiring an Installation Technician II in VA Beach, VA to install, troubleshoot, and maintain physical and electronic security systems for customers and critical infrastructure sites.

21 hours, 2 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers