VP, Product Delivery & Growth - AI

12 hours, 3 minutes ago
Full-time
Executive
Product Management
PointClickCare

PointClickCare

PointClickCare provides a leading cloud-based healthcare software platform that enables long-term and post-acute care providers to effectively manage the complete lifecycle of resident care while enhancing operational efficiency and improving resident ...

Health Care Providers & Services
1K-5K
Founded 2000
$232M raised

Description

  • Own end-to-end go-to-market strategy, growth plans, adoption targets, and revenue objectives across the product portfolio.
  • Lead pricing, packaging, and monetization for SaaS and AI-enabled capabilities, including usage-based, tiered, and enterprise models.
  • Partner with Product Management to shape portfolio strategy, roadmaps, investments, and product trade-offs.
  • Build executive relationships with strategic customers and lead beta, co-development, and market engagement programs.
  • Lead, hire, coach, and scale the Outbound Product Management organization.
  • Define portfolio, customer engagement, and go-to-market KPIs and use market, customer, and competitive insights to guide decisions.
  • Represent PointClickCare with customers, industry organizations, and analysts.
  • Partner with legal, compliance, and governance teams to support responsible deployment of AI capabilities.

Requirements

  • 12+ years of experience in product management, product marketing, or product growth, including 5+ years leading teams at Director level or above.
  • Experience owning go-to-market strategy for multi-product portfolios with accountability for adoption and revenue outcomes.
  • Proven success developing SaaS and AI product pricing, packaging, and monetization strategies.
  • Fluency in ARR, NRR, CAC, LTV, and churn metrics.
  • Executive presence and ability to align senior leaders across Sales, Customer Success, Revenue Operations, Pricing, Solutions, and Professional Services.
  • Experience leading leaders, hiring and developing teams, and managing organizational change.
  • Strong data-driven decision-making and prioritization skills.
  • Ability to travel regularly to customer sites and industry events, with occasional travel to PointClickCare offices.
  • Preferred: Experience in post-acute care, senior care, or payer-provider collaboration.
  • Preferred: Experience commercializing generative AI, large language model, or agentic products.
  • Preferred: Familiarity with interoperability, care transitions, referral, and authorization workflows.

Benefits

  • Remote role with travel for onboarding, team events, and semiannual or annual meetings at Mississauga and/or Salt Lake City offices.
  • Competitive base salary, bonus, and benefits package.
  • Benefits beginning on the first day of employment.
  • 401(k) or RRSP retirement-plan matching.
  • Flexible paid time off.
  • Lifestyle and wellness spending account.
  • Parental, caregiver, fertility, and adoption support.
  • Continuous development programs, learning resources, and employee assistance program.

Interested in this position?

Apply directly on the company website

Apply Now

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