PointClickCare

PointClickCare

PointClickCare provides a leading cloud-based healthcare software platform that enables long-term and post-acute care providers to effectively manage the complete lifecycle of resident care while enhancing operational efficiency and improving resident ...

Health Care Providers & Services
1K-5K
Founded 2000
$232M raised

Description

  • Design, implement, and operate cloud-native infrastructure for production workloads.
  • Build and maintain CI/CD pipelines for applications and ML systems.
  • Develop and manage infrastructure-as-code to ensure consistency, scalability, and repeatability.
  • Improve deployment reliability through automation, testing, and rollout strategies (blue/green, canary, GitOps).
  • Support AI/ML workloads including model deployment, scaling, and monitoring.
  • Integrate AI-assisted tools into DevOps workflows to improve alert quality, incident triage, capacity planning, and performance optimization.
  • Design and maintain observability solutions using metrics, logs, and traces.
  • Participate in on-call rotations and lead incident response and root-cause analysis for complex issues.
  • Partner with application, platform, and data teams, provide technical guidance and code reviews, and contribute to architecture decisions and documentation (runbooks, standards, best practices).

Requirements

  • 5–8+ years of progressive experience designing and implementing large-scale, automated infrastructure and CI/CD pipelines.
  • Strong experience with cloud platforms (AWS, GCP, or Azure).
  • Hands-on expertise with cloud-native architectures, microservices, containers, and Kubernetes.
  • Experience with Infrastructure as Code (Terraform, IaC 2.0, etc.) and CI/CD systems (GitHub Actions, GitLab CI, Jenkins, ArgoCD).
  • Strong knowledge of CI/CD best practices, GitOps workflows, and deployment strategies (blue/green, canary).
  • Proficiency in scripting or programming (Python, Bash, Go, etc.) and demonstrated ability to write custom deployment/monitoring scripts.
  • Experience with monitoring, logging, and alerting/observability tools (Prometheus, Grafana, ELK, Datadog).
  • Exposure to AI/ML workloads and ability to support model deployment and monitoring.
  • Ability to own systems end-to-end, bias toward automation and operational excellence, and willingness to mentor teammates and communicate trade-offs clearly.
  • Nice-to-have: 3+ years in healthcare or other regulated SaaS environments, experience with AI-driven monitoring/AIOps, cloud cost optimization knowledge, security automation/DevSecOps experience, and advanced certifications (AWS DevOps Engineer Professional, Microsoft DevOps Engineer Expert, CKA).

Benefits

  • US base salary range $134,000 - $149,000 + bonus/commission + equity and benefits.
  • Benefits starting from Day 1.
  • Retirement plan matching.
  • Flexible paid time off (Flexible PTO).
  • Wellness support programs, Employee Assistance Program, and mental health resources.
  • Parental and caregiver leaves, plus fertility and adoption support.
  • Continuous development support program and professional development resources.
  • Remote-first role with required travel for occasional in-office events and team meetings (Mississauga and/or Salt Lake City).

Interested in this position?

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