Podium

Podium

Podium offers a comprehensive platform for local businesses to enhance customer experiences, manage reviews, and streamline interactions with growth, communication, and payment tools. Simplifying business interactions for businesses and consumers alike.

Internet Software & Services
1K-5K
Founded 2013
$419M raised

Description

  • Coach, mentor, hire, and retain SRE team members while fostering career development and a blameless culture.
  • Own production system availability, performance, capacity planning, scaling, and disaster recovery.
  • Define and manage SLIs, SLOs, SLAs, and error budgets.
  • Lead on-call operations, escalations, major incident response, and actionable postmortems.
  • Automate operational toil and improve monitoring, alerting, and incident management tooling.
  • Implement and tune AI- and LLM-powered tools for issue detection, incident investigation, alerting, and postmortems.
  • Partner with Engineering, Product, and Security to integrate reliability into the software development lifecycle.
  • Represent SRE in architecture reviews and roadmap planning, translating reliability risks and metrics for leadership.
  • Manage team project execution, runbooks, playbooks, reliability metrics, budgets, and vendor decisions.

Requirements

  • 8+ years of experience in SRE, DevOps, or infrastructure engineering.
  • 2+ years of experience leading or managing an engineering team.
  • Deep familiarity with distributed systems and cloud infrastructure on AWS, GCP, or Azure.
  • Experience with Kubernetes, Docker, CI/CD, and infrastructure as code such as Terraform or Ansible.
  • Hands-on experience with observability tools including Datadog, Prometheus, Grafana, Honeycomb, or ClickHouse.
  • Track record of owning incident management and establishing a blameless postmortem culture.
  • Strong scripting or programming skills in Python, Go, or a similar language.
  • Ability to communicate complex technical issues clearly to nontechnical stakeholders.
  • Strategic, data-driven, hands-on leadership and strong incident prioritization skills.
  • Preferred: telephony implementation, chaos engineering, globally distributed on-call management, SOC 2 or ISO 27001 exposure, and experience scaling an SRE function.

Benefits

  • Life insurance and short- and long-term disability coverage.
  • Paid maternity and paternity leave and fertility benefits.
  • Generous vacation time plus three four-day summer holiday weekends.
  • Medical, dental, and vision insurance.
  • 401(k) plan with company matching.
  • Utah headquarters gym with professional coaches and classes.
  • Subsidized onsite child care center at the Utah headquarters.
  • Open and transparent company culture.

Interested in this position?

Apply directly on the company website

Apply Now

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